People Services Associate
1 tydzień temu
Who we are
Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality.Anchored in our company's scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers.
Our talented team of 3,000+ professionals spans 60+ countries. We are united in cause with our customers to improve the lives of patients through new and innovative therapies.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.Join us
What you will do
As a member of the People Strategy and Culture team, the People Services Associate will perform a variety of administrative tasks, with focus on providing excellent customer service and operational support to our employees & stakeholder. The People Services Associate will provide support to the Global People Services team in the areas of; Employee and Manager Customer Service support, On Boarding, Payroll, Benefits Administration, Leave Administration, Compensation, Employee Relocations, Employee data entry and management, Data Reporting and Auditing, Terminations, and engagement activities.
- Provide front line customer service support for HR questions to managers and employees
- Assist with workforce transactions, including, but not limited to, hiring, leaves of absence, terminations, and organizational, position, and job code changes within the HR systems.
- Support colleagues processing separations (voluntary and involuntary), creating separation packages, as appropriate.
- Offer assistance with employee questions pertaining to Benefits
- Proactively seek a strong understanding of HR policies and procedures and stays abreast of federal, state, and local regulations concerning employment.
- Ensure appropriate documentation is maintained for all core People Services activities and in compliance with polices and legal requirement.
- Maintain the core HR database utilized as the knowledge base for all other People related functions.
What you will bring to the role
- Excellent customer service and communication skills
- Ability to use computers, and computer software packages for research, analysis, and reporting
- Ability to use judgment in data
- Ability to organize files, records, and documents
- Ability to effectively communicate with employees, management, and outside contacts
Your experience
- HR, Compensation and/or benefit certifications preferred
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