Customer Engagement After Sales​ with French

3 tygodni temu

Remote Poland CONDUENT Pełny etat
About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match

Conduent is developing a brand-new Customer Engagement Center for a world-famous automotive brand specialized in electric vehicles and EV Mobility.

We are looking for French speaking people passionate about providing support in After Sales as well as customer engagement.

What we offer you:

  • A full-time contract,
  • We pay an attractive salary and provide a bonus scheme,
  • The training will be approximately 4 weeks, from Monday till Friday from 9.00 AM till 5.15 PM,
  • On top of that we offer: life insurance, private medical healthcare, foreign language classes, personal sports card, flexible benefit platform, referral program that will allow you to earn extra bonus,
  • A remote work model (on-site attendance - approximately 2 days/month),
  • From your first day you'll have access to development programs and world-class training opportunities for your personal requirement to develop yourself,

What is important in your job:

  • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution,
  • Identifies customer needs by referring to case notes and examining each as a specific case.
  • Performs routine call center activities concerning business products and services,
  • Uses standard scripts and established guidelines and under supervision, to meet SLAs,
  • Provides customers with information that is specialized and communicated in a warm empathetic manner,
  • Gathers all necessary information to update the database,
  • Escalates issues to senior levels, based on complaints or concerns,
  • Explains company policies to customers,
  • Performs other duties as assigned,
  • Complies with all policies and standards.

We are looking for candidates with:

  • Willingness to interact with clients, provide them with excellent customer experience resulting in a long-term business relationship,
  • Understanding of the importance of accuracy and quality in customer interactions,
  • C2/C1 level of French language and at least B2 English – the assessment of the French language is conducted by an external vendor,
  • After training period working hours are flexible: based on shifts between 7:00AM and 11:00PM, from Monday to Sunday and be open to work outside normal hours between 11:00PM - 7:00 M for Roadside Assistance,
  • Target orientation and at least 1 year of work experience in sales.

And did you know this about Conduent?

  • This year we were certified as a Most Loved Workplace. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent,
  • Our employees choose to build their careers at Conduent:
    • More than 25% of our associates have been with us for 5 years or more.
    • Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
  • Surveys show that 75% of our associates agree with this; 'I belong at Conduent'.

Join Conduent We'll welcome you into our team. Apply now

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

  • It Sales Manager @ Coreteka

    3 tygodni temu

    Poland CoreTeka Pełny etat

    Sincere & reliable & skilled team.Salary + bonus when entering system sales.Interactive engagement in business processes building and optimization.Opportunities for self-realization, professional, and career growth.Internal knowledge-sharing events.Participation in external professional events.Paid leaves.2+ years of successful B2 B sales experience in IT...

  • Sales Director

    3 tygodni temu

    Poland Vonroll Infratec Pełny etat

    Together with our customers we create from the vision ZEROWATERLOSS reality worldwide with integrated products and services.In doing so, we maintain Europe as a workplace and rely on the possibilities of digitalization and innovative technologies.We are currently looking for a person to work as INFRAPORT Io T Platform Sales Director.Permanent work,...

  • AR (retail) Accountant with French

    1 miesiąc temu

    Poland Michael Page Poland Pełny etat

    We are searching for Account Receivables Accountant with a focus on retail accounting. You will be responsible for the administration of chosen entities (Germany/Netherlands/France) and build new global shared service centre in Cracow.Client DetailsNew Global SSC in Kraków - retail. DescriptionProvide a good service to our internal stakeholders in relation...

  • Senior Sales Manager

    1 miesiąc temu

    Remote, Polska GE Pełny etat

    Job Description SummarySenior Sales Manager is a key role focused on driving growth by increasing sales of GEV's Onshore wind turbines in Eastern Europe. The successful candidate will be responsible for winning new business and managing projects and programs within the GE Vernova Onshore Wind team.Job DescriptionRoles and Responsibilities:Manage onshore wind...

  • Senior Sales Manager

    3 tygodni temu

    Remote, Polska GE Pełny etat

    Job Description SummarySenior Sales Manager is a key role focused on driving growth by increasing sales of GEV's Onshore wind turbines in Eastern Europe. The successful candidate will be responsible for winning new business and managing projects and programs within the GE Vernova Onshore Wind team.Job DescriptionRoles and Responsibilities:Manage onshore wind...

  • Integration Consultant With French

    3 tygodni temu

    Poland ERS - Career Buddies Pełny etat

    Your future company: A French consulting company that offers their clients operational support in the area of accounting, implements tools for financial departments and, above all, develops a new financial consolidation tool.Currently they're building a support team, so a new employee will take part in the development of the company in a fast growing...

  • Senior Sales Manager

    1 miesiąc temu

    Remote, Polska GE Pełny etat

    Job Description SummaryJob Description SummarySenior Sales Manager is customer facing role, responsible for driving profitable growth through increasing sales of GEV’s world class Onshore wind turbines. Successful candidate will be responsible for winning business, impact approach, projects, and programs in Eastern Europe region as part of the GE Vernova...

  • AP Accountant with French

    2 tygodni temu

    Poland Michael Page Poland Pełny etat

    We are looking for experienced AP Accountants with French who want to join a new team in Kraków.Client DetailsOur Client is well-known in its industry. It is a new SSC on the market.DescriptionTake a proactive role in managing the daily flow of invoices.Process, categorize, and distribute invoices using the system.Maintain accurate and comprehensive vendor...

  • AP Accountant with French

    2 tygodni temu

    Poland Michael Page Poland Pełny etat

    We are looking for experienced AP Accountants with French who want to join a new team in Kraków.Client DetailsOur Client is well-known in its industry. It is a new SSC on the market.DescriptionTake a proactive role in managing the daily flow of invoices.Process, categorize, and distribute invoices using the system.Maintain accurate and comprehensive vendor...

  • Ux Designer With French

    3 tygodni temu

    Poland Link Group Pełny etat

    Keen eye for typography, color theory, and layout, bringing life to digital products.Strong grasp of UX design principles and methodologies, including user research, usability testing, and user-centric design.Collaborative working style with strong communication skills to articulate design decisions to stakeholders.Ability to coach and mentor junior...

  • Conversational Bot SME

    3 tygodni temu

    Remote Poland Conduent Poland Sp. z o.o. Pełny etat

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Conversational Bot SME

    4 tygodni temu

    Remote Poland Conduent Poland Sp. z o.o. Pełny etat

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Regional Sales Manager

    2 dni temu

    Poland Orion Group Pełny etat

    Orion PartnerPlus is excited to represent a global leader in filtration consumables. We are currently on the lookout for a strategic mind to fill the role of Regional Sales Manager, based remotely in various locations throughout Eastern Europe. This is not just a job; it's a pivotal position that will shape the sales trajectory across key industries,...

  • Sales Manager @

    3 tygodni temu

    Poland Grandmetric Pełny etat

    Hi, we are Grandmetric We're a group of techy yet business-oriented people who like to solve puzzles related to IT transformation projects for global and domestic companies.The scope of our technical activities and specializations cover mainly networks, wireless, cybersecurity, data centers, collaboration, and software development.Our goals in delivering...

  • Vaccine Customer Specialist

    2 tygodni temu

    Poland MSD Pełny etat

    Job DescriptionIf you want to: Join a multi- award – winning leading biopharmaceutical company Be at the center of innovation Be part of an exciting Sales Team for Vaccines Apply todaySelected candidates will be responsible for the promotion of our company Vaccines portfolio, consisting of highly innovative products preventing spreading of serious...

  • AP Accountant with French

    3 tygodni temu

    Poland Kelly Services Poland Pełny etat

    Kelly Services (Grafton Recruitment Services, część GI Group) jest międzynarodowym dostawcą rozwiązań HR dla różnego rodzaju klientów biznesowych. Kelly Services realizuje projekty rekrutacyjne w obszarach: Finanse, Księgowość, HR, Sprzedaż i Marketing, IT, Inżynieria. Ponadto oferuje szereg usług, związanych z konsultingiem oraz...

  • AR Accountant with French

    3 tygodni temu

    Poland Kelly Services Poland Pełny etat

    Kelly Services (Grafton Recruitment Services, część GI Group) jest międzynarodowym dostawcą rozwiązań HR dla różnego rodzaju klientów biznesowych. Kelly Services realizuje projekty rekrutacyjne w obszarach: Finanse, Księgowość, HR, Sprzedaż i Marketing, IT, Inżynieria. Ponadto oferuje szereg usług, związanych z konsultingiem oraz...

  • AR Accountant with French

    1 miesiąc temu

    Poland Kelly Services Poland Pełny etat

    Kelly Services (Grafton Recruitment Services, część GI Group) jest międzynarodowym dostawcą rozwiązań HR dla różnego rodzaju klientów biznesowych. Kelly Services realizuje projekty rekrutacyjne w obszarach: Finanse, Księgowość, HR, Sprzedaż i Marketing, IT, Inżynieria. Ponadto oferuje szereg usług, związanych z konsultingiem oraz...

  • AP Accountant with French

    1 miesiąc temu

    Poland Kelly Services Poland Pełny etat

    Kelly Services (Grafton Recruitment Services, część GI Group) jest międzynarodowym dostawcą rozwiązań HR dla różnego rodzaju klientów biznesowych. Kelly Services realizuje projekty rekrutacyjne w obszarach: Finanse, Księgowość, HR, Sprzedaż i Marketing, IT, Inżynieria. Ponadto oferuje szereg usług, związanych z konsultingiem oraz...

  • AP Accountant with French

    1 miesiąc temu

    Poland Kelly Services Poland Pełny etat

    Kelly Services (Grafton Recruitment Services, część GI Group) jest międzynarodowym dostawcą rozwiązań HR dla różnego rodzaju klientów biznesowych. Kelly Services realizuje projekty rekrutacyjne w obszarach: Finanse, Księgowość, HR, Sprzedaż i Marketing, IT, Inżynieria. Ponadto oferuje szereg usług, związanych z konsultingiem oraz...