Network DATA Engineer

2 tygodni temu

Krakow, Polska HCL Poland Pełny etat
Optional, Cisco
Operating system, Windows

Your responsibilities, SME is responsible for Incident, Change, Problem, Knowledge, Availability and Capacity Management for the Network stacks., Cisco ACI management (ACI Nodes, VRF, Access Policy, Fabric Policies, Layer 2 or Layer 3 external configuration, AEP, Server or external network attachment etc.), Manage L2/L3 production/project support activities., Excellent communication and facilitation skills., Experience or familiar on tools like ticketing and monitoring tools., Responsible for coaching and mentoring the team members., Willingness to work on flexible working hours including weekends., Involved in Routine Operational support and troubleshooting., Manage monitoring and general administration of all Network devices., Responds to all Network alert escalations, warnings, and errors in a timely, consistent manner., Escalates complex issues to internal team members and third party groups as appropriate., Maintains relations with vendor support to ensure quick response to problems., Experience in core Network technologies (switching & routing), Load Balancers & DDI solutions, Exposure in other Network Technology is an advantage.

, Willingness to learn new Network technologies & non-cisco vendor products

Should have at least 6-8 plus years' experience in handling production/project support L2/L3 Incident & Change Management while complying the SLAs., Regular infrastructure support (ticket solving) and maintenance (enhancement) work., Troubleshooting, Problem resolution, root cause analysis skills are required., Candidate should be willing to learn analyse the code, explore and build the documentation to help sharing of knowledge., Good verbal and written communication skills are required as job responsibility demands the interaction with customer & business., Work experience in a, banking & finance domain would be additional plus., Based on the business need and criticality, the candidate should be open to on-call support and weekend work., Should have expertise knowledge on DC Network (Cisco ACI, switches and routers) and other Network technologies including Load Balancers and DDI., Should have understanding of various devices like switches, routers, firewalls., Ability to read High Level Design & Low level Design, use Visio as a tool., Assist the L1 & L2 team in skill enhancement.

Create, review & update documentations & publish them in central knowledge base, Candidate shall be able to analyse customer requirements & provide automation solutions by mapping requirements to Ansible runbook automation, Perform advanced troubleshooting of complex network problems and offer issue resolution., Establish best practices and policies for network operations to guide other network engineers in their decision making, Must have strong Documentation abilities., Must be able to work collaboratively in a team environment., German language knowledge is an advantage, Experience of high availability and DR configuration and setup is desired., Expertise in working with cross-functional teams to gather quality information and make recommendations, Any certification on network will be additional advantage.


Technology buzzwords:
§ Network automation with Ansible or similar tools, Zabbix monitoring, Cisco ACI, Netscaler Load balancers, Bluecat DDI

Recommended Certification:
, CCNA, CCNP (R&S , Security or Data Centre Track) § CCIE (Data Center), Load Balancer
This is how we work, agile, scrum
What we offer, Life insurance, Private medical care, MultiSport Card, Subsidy for glasses, Subsidy to language courses, Christmas and holiday bonuses
Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, life insurance, retirement pension plan, extra social benefits, employee referral program, charity initiatives
Recruitment stages, Application , Shorlisting , Technical & HR Interview, Offer Rollout
At HCL, we don't just accept the differences—we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees.

As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.


Please, read our Candidate Data Privacy:

HCL Poland, HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products.

We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Consolidated revenues as of 12 months ending September 30, 2022 totaled $12.1 billion. To learn how we can supercharge progress for you, visit

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