C2C Collection Specialist with Czech or/and Slovak language

2 tygodni temu

Warsaw, Polska AmeriGas Polska Sp. z o.o. Pełny etat

C2C Collection Specialist with Czech or/and Slovak language Miejsce pracy: Warszawa Your responsibilities We are delighted to extend a job opportunity in a multinational corporation wherein you will be working in a culturally diverse setting on a daily basis.

We are looking for an experienced collection worker whose duty will be reaching out to our customers to collect due payments.

Your goal will be to maintain good client relationships while making sure payments are received in time.

Our Collection team consists of debt collection experts who are eager to impart their knowledge and familiarize you with their everyday activities.

You will be contact with our clients and collect outstanding payments.
You will be responsible for keeping balance between maintaining trustful relationships and ensuring timely payments.

Your responsibilities:
Monitoring customer accounts and detecting overdue payments
Collecting and analyzing data for a selected payment/debt history
Reaching out to customers to discuss their debts
Consulting and helping clients with in case of billing and credit problems
Managing payments and refund operations
Developing measures encouraging timely payments
Managing historical records of account statuses and collection operations
Reporting on collection operations and customer account updates
Our requirements If you are native in Czech or Slovak language
Nice if you have communicative knowledge of English and Polish
If you have 3+years' experience of working on a Collection Specialist position
If you have profound knowledge of collection techniques and billing procedures
If you have good knowledge of legal regulations in the debt collection area
If you are able to easy working with targets
If you have excellent communication skills٫ both written and oral
If you are stress-resistant and productive
If you have a good level of problem-solving and negotiation skills
If you have good practical experience with Office and databases
What we offer We are working in hybrid
Private medical care
Christmas and annual bonus
Benefits private medical care
life insurance
remote work opportunities
flexible working time
corporate products and services at discounted prices
integration events
corporate sports team
retirement pension plan
coffee / tea
leisure zone
extra social benefits
meal passes
holiday funds
employee referral program
charity initiatives
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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