Czech Speaking Customer Support Specialist

2 tygodni temu

Warsaw, Polska XTB S.A. Pełny etat
Czech Speaking Customer Support Specialist Miejsce pracy: Warszawa Your responsibilities providing excellent customer service (supporting Czech/Slovak Clients)
building up positive relationships with customers
resolving issues in a timely manner and ensure high levels of customer satisfaction
providing explanations in relation to customer complaints (both written and by phone)
monitoring of the situation on financial markets
working with the CRM system (verification and completing clients data)
cooperating with external XTB branches and internal departments
Our requirements Czech language - native or proficiency level required
very good knowledge of English language is a must
higher education (might be IV or V year student)
previous experience in a customer service role (desirable)
responsibility and ability to multitask, prioritize and close tasks quickly
strong communication, interpersonal and negotiation skills
good knowledge of MS Office
positive attitude
Additional (would be an advantage)
knowledge of financial markets and XTB's core business
What we offer full-time employment agreement
hybrid work (2+3)
great learning opportunity in cooperation with multinational units of the company
all the required tools and training required to be successful
work in internationally known company with a well-recognized brand
young, professional, dynamic team and multinational environment
Benefits private medical care
sharing the costs of foreign language classes
fruits
integration events
video games at work
coffee / tea
drinks
leisure zone
extra social benefits
birthday celebration
XTB S.A.

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices).

Due to continued growth, the company now seeks Czech Speaking Customer Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills.

This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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