Restaurant Development Manager

2 tygodni temu

Warszawa, Mazovia, Polska Wolt Pełny etat

Are you an experienced and strategic account manager with a true 'service first' mindset? Does a varied and challenging role in one of Europe's fastest growing companies interest you? If so, then we'd love to chat

Role background

We're looking for someone that has a real passion for delivering exceptional service, and that is savvy with adapting their tone to suit the customer - you'll need to be the person that can build great relationships with both the owner and the chef. Preferably you have some previous experience from working with data and have the ability to use it to strengthen our partnerships.

You must also be a team player and willing to chip in with tasks outside of the day-to-day - it's important that we keep the 'hands on' ethos that has made our team what it is

What you'll be doing

  • Driving and managing growth of our current venues by improving venue performance by strong analysis and frequent quality and satisfaction checks.
  • Successfully onboarding and training venues.
  • Responsible for the overall restaurant relationship post-onboarding.
  • Key communicator between our operations and restaurant partners.
  • Working closely together with the marketing team to plan and execute campaigns together with restaurant partners.
  • Analysing the local market on an ongoing basis.
  • Actively monitoring what our competitors are doing and reporting back.
Our humble expectations
  • Solid experience from a previous account management role.
  • Excellent interpersonal skills with the ability to adapt tone to suit the audience.
  • Strong analytical experience and specific knowledge of analytical dashboards - for example, Looker or Power BI.
  • Structured, detailed and service-oriented.
  • Fantastic communication skills; you should be comfortable speaking with a wide range of different customers and stakeholders and know how to adapt your approach accordingly.
  • Passion for food and developing the best restaurants in town.
  • Experience from working with a CRM system is a plus.
  • Demonstrated experience from sales is a plus.
  • Fluent in Polish, and English.
Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going Along with a competitive salary, you will also be eligible for our stock option plan.

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today

If you have any further questions about the position, you can turn to:

Please note that we do not accept applications sent by mail. You should submit your application through our careers website

Apply now

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Voluntary Demographic QuestionsTo ensure that our hiring practices are fair and inclusive, we're asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select "I don't want to answer."Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don't want to participate, if you only answer some questions, or if you select "I don't want to answer" for any question. Any option you choose will in no way affect your opportunity to work at Wolt.By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.

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