People & Culture Operations Generalist

2 tygodni temu

Warszawa, Mazovia, Polska ISS Pełny etat
ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Warsaw, Poland
Language: English
Main purpose of the position
As P&C Generalist you will play a key role in the delivery of effective and efficient services to our leaders and employees in ISS Group Functions. We have 4 main Group locations in Copenhagen, Warsaw, Gdansk, and Porto as well as colleagues in our regions.
You will join the team People & Culture, Group Functions which is a part of our Global P&C organization. We support approximately 900 Group employees in global functions such as Finance, IT, Commercial, Legal and many other. In each of the functions we have colleagues in a variety of positions at both executive and senior level as well as key operational roles.
Your primary focus will be to execute on a broad variety of tasks within the people experience alongside a team of P&C Generalists who work closely with P&C Business Partner, specialists from P&C centers of excellence and business leaders.
We will rely on you to perform the many activities related to hiring, onboarding, offboarding processes e.g., sending employment contracts and information to new hires, manage change requests regarding employment conditions for individual employees, update systems in case of changes to the organizational structure and reporting lines, keep cores processes like exit interview going and make sure the data flows to relevant recipients.
We will rely on your team, People & Culture Operations, to play a key role in continuously improving the Service Delivery Model for P&C Group Functions as we still need to increase quality in data management and optimize processes via further digitalization and identified process improvements.
What you will do:
  • Act as subject matter expert in labor law and social security regulations and provide advise in individual case handling.
  • Deliver timely and high- quality transactional tasks related to hiring, onboarding, offboarding e.g., sending employment contracts and information to new hires, change requests regarding employment conditions for individual employees, update systems in case of changes to the organizational structure and reporting lines, provide links and collect data from exit interview process.
  • Benefit administration and other recurring tasks e.g., provide links and collect data from exit interview process, provide participant lists to register for Company day, manage anniversaries, update mail groups etc.
  • Manage payroll input arrives up to date and timely for the monthly payroll managed by external parties.
  • Be 1st line support for our customers (candidates, employees, and managers) to answer questions or requests related to policies, benefits, processes, or systems.
  • Provide P&C systems user support.

The person we are looking for
We are looking for a colleague with proven experience in managing the transactional elements of the people experience. Candidates with high level of excel and systems expertise, good level of verbal and written communication skills (English is the corporate language) and the ability to manage several short deadlines daily will find it easier.
The People & Culture Operations team must be attentive to detail, productive and well organized. It will be beneficial if you possess a good sense of humor and a passion for delivering service and support to others.
Professional skills you possess:
  • Experience working in an international business
  • Proven experience using HRIS solutions such as SuccessFactors, Workday or similar.
  • Knowledge of labor law regulations
  • Planning and alignment
  • Problem solving
  • Fluent in spoken and written English
  • Microsoft Office super user

Personal skills we are looking for:
  • Optimistic, positive and self-driven
  • Easily anticipates needs of others
  • Feels comfortable giving instructions and teaching others
  • Empathetic and assertive when communicating with others

Why ISS
Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity, inclusion and belonging and celebrate the differences that make us unique. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

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