O2I Assistant with German

2 tygodni temu


Warszawa, Mazovia, Polska Randstad Polska Pełny etat

Are you a student studying at university or a recent graduate who is eager to kickstart your career in an international company? Are you looking to gain valuable experience while utilizing your English and German language skills on a daily basis?

If this sounds like you, we'd love to hear from you

Come on in and discover all the exciting details about this amazing opportunity

What we offer:

  • A full-time position in a hybrid work system
  • Temporary employment contract for 18 months with the potential to transition to a standard contract
  • Office located in a modern building right next to the PKP Służewiec station
  • Enjoy a fantastic working environment with a focus on achieving a healthy work-life balance
  • Access to a sports card and private medical care
  • Benefit from life insurance coverage

Responsibilities:

As part of your role, you will:

  • Learn how to manage the Order to Invoice process within CP Best Practice Standards
    • Create manual orders
    • Handle order creation issues and Order acknowledgements
    • Validate Orders, maintain them, and create deliveries
    • Use TMS to consolidate orders/deliveries into optimized shipments
    • Collaborate with Logistics to consolidate orders/deliveries into optimized shipments
    • Address delivery exceptions, including managing refusals and returns order creation
    • Follow up on invoice issuance
  • Develop effective customer communications and relationships to ensure smooth order to invoice fulfillment
  • Identify delivery and distribution issues and report them to Logistics for necessary actions. Communicate any specific customer requirements to Logistics
  • Leverage SAP order processing and fulfillment applications to streamline the order to invoice process and minimize manual interventions

Requirements:

  • Availability for full-time work (9 am to 5 pm)
  • Prior experience in the customer service field
  • Proficiency in English (C1) and German (C1)
  • Strong analytical skills
  • Excellent communication and interpersonal abilities

This job offer is open to individuals above 18 years of age. Employment Agency - Registration number 47


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