Client Onboarding and Account Maintenance Analyst

2 tygodni temu

Kraków, Lesser Poland OANDA Pełny etat

Client Onboarding and Account Maintenance Analyst (Afternoon Shift) page is loaded

Client Onboarding and Account Maintenance Analyst (Afternoon Shift) Apply locations Krakow time type Full time posted on Posted 3 Days Ago job requisition id JR000177

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply The future is now

Join us and:

  • Work on an award-winning platform that processes billions of dollars every day.
  • Boost your career in a multicultural company.
  • Give yourself a chance to develop in Account Onboarding, KYC/AML/Compliance, Client Services or Funding/Withdrawal areas.
  • Improve yourself and your team through education and continuous learning.
  • Contribute innovative ideas to improve the daily trading experience of thousands of customers.

So if you like Sherlock Holmes, you enjoy reading criminal books or watching criminal movies and you pay attention to the details - you should join our Account Onboarding Team

How do we work?

Our Account Onboarding Analysts play a crucial role in onboarding and managing all new Client applications and ensuring all required documentation is properly submitted and compliance with regulatory requirements. This includes being the owner of the end-to-end Client application process from the moment a new request is received till Client is fully onboarded and ready to trade.

We work in a hybrid model - we'd love to meet you in the office once a week.

In this role, you will:

  • Maintain an appropriate audit trail and documentation in all instances, to evidence/support the review and assessment of each reviewed application.
  • Review and investigate suspicious alerts, referring/escalating to the Team Lead for guidance when necessary (checking Clients' profile, PEP screening, sanctions lists reviewing).
  • Correspond with Clients in a professional and courteous manner with regards to documents, status of accounts.
  • Protect the confidentiality of client information in accordance with GDPR regulations.
  • Maintain a well-developed knowledge of regulatory and legal requirements across all OANDA Divisions.
  • Build and maintain a good working relationship with Sales, Funds, Compliance and Client Experience Teams and respond to requests and queries effectively and promptly.

What skillset you need, to be successful in this role?

  • University Degree, with a focus in Finance, Law or Economics preferred.
  • Previous experience of KYC, AML, Compliance, Legal or Audit areas will be a plus.
  • Fluency in English.
  • Willingness to work in afternoon working shifts (1:00pm to 9:00pm).
  • Ability to work independently and as a part of a team as well.
  • Excellent communication skills and attention to the details.

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Learn more about our culture here .

Review OANDA Privacy Policy and learn more about how we treat your personal data and protect your privacy.

Dare to be bold?

Make your first step toward a positive change in your career with OANDA

Vision and values

OANDA aims to transform all aspects of how the world interacts with currencies, whether that be trading or utilizing currency data and information. We'll do this our way – connecting and collaborating with the best and most innovative to grow quickly and globally. We strive to do more than just our jobs, focus our actions on collective goals and dare to seek out innovation and creativity. All this to continue our obsession with providing the best experience for our customers.

What we do?

Innovation has been at the heart of everything we do
From our roots in 1997 providing free currency exchange information over the internet to launching an award-winning global trading business. We work together to drive the future of currency data solutions and trading technology. Our customers can invest in around 200 financial instruments including currencies, shares (over 1300) and commodities leveraging intelligent support and the newest technologies. What is more, we are now offering a batch of popular cryptocurrencies in the US - OANDA is now a major global player.

We are the winners

We are proud to be recognized In 2023 we received the 'Brokerage House of the Year 2022' award at the Invest Cuffs gala We won the 'Most Popular Broker' award at the 2022 TradingView Broker Awards and were recognised as 'Best in Class for Ease of Use' and 'Best in Class for Research' by at their 2023 Annual Awards

#J-18808-Ljbffr

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