Business Development Representative with Spanish

2 tygodni temu

Kraków, Lesser Poland TTEC Pełny etat

Bringing joy is what we do at TTEC... for you and the customer. As a Business Development Representative with proficiency in Spanish and English in Krakow, Poland, you'll play a role in creating and providing outstanding customer experiences while you also enjoy the #ExperienceTTEC, a recognized employment journey and company environment.

Responsibilities

Looking to establish lasting relationships as a trusted advisor? Do you have a drive to maximize sales opportunities in the long run? You'll provide exceptional customer service and uncover sales chances for our technology client's customers. With a consultative sales approach and a focus on revenue goals, you'll nurture existing customer connections while forming and maintaining long-term relationships. You'll collaborate independently and as part of a diverse team to pinpoint and address business technology requirements in a cloud-based setting.

Day-to-Day Duties

  • Use your enthusiasm to negotiate with product understanding to close deals, address objections, and handle customer responses
  • Recommend, quote, and negotiate product details with clients to secure sales while recognizing and managing all sales opportunities
  • Develop a robust sales pipeline to meet primary objectives
  • Assist clients varying from small to medium-sized businesses or advertising firms and high-level business contacts backing cloud-based technology
  • Stay curious to stay abreast of technology trends

Requirements

  • Prior experience in prospecting, account development, negotiation, and deal closure
  • Cultivate partnerships and engage with key decision-makers to evaluate needs
  • Basic knowledge of cloud-based software
  • Strong verbal and written bilingual skills in Spanish and English
  • 1+ years of proven sales experience
  • A problem-solving approach and at ease in resolving issues before escalating
  • Located in or willing to move to the Krakow vicinity

Offerings

  • Base Salary of 7500 PLN gross in addition to performance-based commission on a quarterly basis
  • Private Luxmed medical coverage including dental and vision care plan (reimbursement for glasses)
  • Attractive relocation support of 2000 PLN net
  • Multisport Card
  • Flexible work hours and extra annual leave
  • Yearly bonus
  • Partial language training reimbursement and tuition assistance for sales education

More About Your Role

We'll provide training to become a subject matter expert in your area, so you can offer top-notch service whether via voice, chat, or email interactions. We believe you already possess the essential quality that can't be taught – a caring and helpful demeanor that will shine as you assist customers. You'll also have the opportunity to build connections within the TTEC community and advance your career in a lively, supportive setting.

You will report to the Operations Sales Manager, contributing to enhancing the customer experience and the team's overall performance.

About TTEC

Our business is centered on ensuring customer satisfaction. This has been our focus since 1982, assisting companies in building engaged, satisfied, profitable customer interactions powered by a blend of human touch and technology. Representing many renowned and innovative brands worldwide, we engage in conversations, messaging, texts, and video chats with numerous customers daily. These outstanding customer experiences begin with you.

TTEC values diversity and fosters an inclusive work environment where everyone is treated fairly and with respect, regardless of race, color, religion, gender, sexual orientation, identity, or background. We are committed to establishing a diverse and inclusive workforce that values and promotes various cultures and perspectives within our global teams. We aim to mirror the communities we serve not only by delivering exceptional service and technology but also by embracing humanity. Ensuring all our employees feel appreciated and can be themselves authentically at work is a priority for us. Recognizing diversity as a pillar of strength within our global entity enables us to approach projects and ideas from different angles, allowing each individual to contribute uniquely and bring value to the team.

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