Critical Tickets Coordinator
2 tygodni temu
TAKS:
Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level Agreements Tracking and Escalating critical IT incidents according to the defined Service Levels Coordinating activities with IT teams and/or external support teams to complete the incident resolution Validating priority of critical incidents by assessing business impact Cooperation with Global Service Desk, Service Operations Managers and IT support teams inside Bosch Group (especially twin units in Germany, Brazil, China realizing Follow The Sun model)Qualifications
Very good English and German (both written and spoken) ITSM knowledge(ITIL / COBIT certification would be an advantage) Excellent oral and written communication skills Analytical and critical thinking Effective team player and leader who can work independently when necessary Ability to handle and perform in stressful situations Business oriented attitude Experience in a global, multicultural environment will be a plusAdditional Information
Benefits:
Bosch's culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent and inclusive work environment for all.
Work #LikeABosch:
Employment Contract Competitive salary + annual bonus Hybrid work with flexible working hours Referral Bonus Program Copyright costs for IT employeesGrow #LikeABosch:
Complex environment of working, professional support and possibility to share knowledge and best practices Ongoing development opportunities in a multinational environment Broad access to professional trainings (incl. language courses), conferences and webinarsLive #LikeABosch:
Private medical care and life insurance Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.) Prepaid Lunch Card Number of benefits for families (for instance summer camps for kids) Non-working days on the 24th and 31st of December Discounts for Bosch products-
Program Coordinator
2 tygodni temu
Łódź, Łódź Voivodeship, Polska Fortive Pełny etatThe Fluke Program Management Office is seeking a Program Coordinator to drive business growth by applying business system management skills and program management processes. Fluke is the world leader in professional electronic test tools and software; your programs will help keep the world up and running by developing and delivering rugged, reliable, and...
-
SAP Process Excellence Expert
2 tygodni temu
Łódź, Łódź Voivodeship, Polska Hitachi Vantara Corporation Pełny etatDescription Mission:As part of our growth strategy, Hitachi Energy is currently engaged in a multi-year project (Reiwa) to upgrade our core ERP systems to SAP S/4HANA, standardize our IT application landscape and digitize our business processes to meet the needs of our expanding business. The SAP Process Excellence team within Hub Europe supports the...
-
Critical Tickets Coordinator
4 tygodni temu
Łódź, Polska Bosch Pełny etatJob Description TAKS: Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level Agreements Tracking and Escalating critical IT incidents according to the defined Service Levels Coordinating activities with IT teams...
-
Critical Tickets Coordinator
4 tygodni temu
Łódź, Polska Bosch Group Pełny etatJob DescriptionTAKS:Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level AgreementsTracking and Escalating critical IT incidents according to the defined Service LevelsCoordinating activities with IT teams and/or...
-
Critical Tickets Coordinator
1 tydzień temu
Łódź, Polska Bosch Pełny etatJob Description TASKS: Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level Agreements Tracking and Escalating critical IT incidents according to the defined Service Levels Coordinating activities with IT teams...
-
Critical Tickets Coordinator
1 tydzień temu
Łódź, Polska Bosch Group Pełny etatJob DescriptionTASKS:Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level AgreementsTracking and Escalating critical IT incidents according to the defined Service LevelsCoordinating activities with IT teams and/or...
-
Critical Tickets Coordinator
2 dni temu
Łódź, Polska Bosch Group Pełny etatJob DescriptionTASKS:Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level AgreementsTracking and Escalating critical IT incidents according to the defined Service LevelsCoordinating activities with IT teams and/or...
-
Critical Tickets Coordinator
2 dni temu
Łódź, Polska Bosch Pełny etatJob Description TASKS: Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level Agreements Tracking and Escalating critical IT incidents according to the defined Service Levels Coordinating activities with IT teams...
-
Consultant, SAP Procurement and Inventory
4 tygodni temu
Łódź, Polska Hydro Pełny etatHydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.Role purpose: The role is responsible for the functional support of S/4Hana business application together...
