![YOKOHAMA Europe](https://media.trabajo.org/img/noimg.jpg)
Junior Customer Service Specialist
2 tygodni temu
Junior Customer Service Specialist (m/w/D)
based in our Office in Warsaw
Founded in Japan in 1917, YOKOHAMA Rubber Company Limited has a wealth of experience in various industries such as tyres, marine, aerospace and other industrial products as well as an impressive global distribution network covering all continents. YOKOHAMA CEE is a Polish subsidiary based in Warsaw of YOKOHAMA Europe, and is active in the import and export, sales and marketing of rubber tyres/hoses for motor vehicles.
Your Tasks
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Enters orders to the system
• Provides product information by answering questions; offering assistance
• Build strong relationships with customers
• Follow our customer engagement strategy
• Meet personal/team qualitative and quantitative targets
Your Profil:
• Knowledge of MS Office, in particular Excel
• BS/BA in Marketing or a related field of study
• Excellent writing and communication skills
• Strong Behavouir and Mindset in Ownership, Flexibility and Teamwork
• Fluent Polish and intermediate/advanced English
Contacts
- Adeel Tariq, Vice-President HR & GA Europe
- Marta Lusa, CFO YCEE
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