Customer Service Specialist with Romanian

2 tygodni temu


Warszawa, Mazovia, Polska Cyclad Pełny etat

Customer Service Specialist with Romanian

Published on:

Currently, for our client, we are looking for candidates with knowledge of English and Romanian to work as a Customer Service Specialist.

Project information:

  • Office location: Warsaw
  • Working model: hybrid (10 days in office per month - flexible)
  • Working hours: Mon-Fri between 7:00-17:30
  • Type of employment: long-term contract of employment
  • Level: Junior/Mid
  • Remuneration: PLN gross (depending on candidate experience) + annual bonus

Responsibilities:

  • Orders processing in SAP
  • General handling and processing of product and delivery date enquiries,
  • Handling telephone calls with customers CS-Backoffice
  • Supporting logistic team to follow up on on-time delivery ability.
  • Cooperation with internal departments
  • Ad hoc support to the front line team
  • Handle incoming inquiries (phone and mail) help advice customers on technical products issues

PLN gross (depending on candidate experience) + annual bonus
  • Very good knowledge of English and Romanian (at least B2 level)
  • Very good communication skills
  • Willingness to develop
  • Ability to work independently and in a team

We proudly deliver to the leaders across industries.

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