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Customer Service Specialist with Romanian
2 tygodni temu
Customer Service Specialist with Romanian
Published on:
Currently, for our client, we are looking for candidates with knowledge of English and Romanian to work as a Customer Service Specialist.
Project information:
- Office location: Warsaw
- Working model: hybrid (10 days in office per month - flexible)
- Working hours: Mon-Fri between 7:00-17:30
- Type of employment: long-term contract of employment
- Level: Junior/Mid
- Remuneration: PLN gross (depending on candidate experience) + annual bonus
Responsibilities:
- Orders processing in SAP
- General handling and processing of product and delivery date enquiries,
- Handling telephone calls with customers CS-Backoffice
- Supporting logistic team to follow up on on-time delivery ability.
- Cooperation with internal departments
- Ad hoc support to the front line team
- Handle incoming inquiries (phone and mail) help advice customers on technical products issues
- Very good knowledge of English and Romanian (at least B2 level)
- Very good communication skills
- Willingness to develop
- Ability to work independently and in a team
We proudly deliver to the leaders across industries.
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