Customer Service Specialist with English

2 tygodni temu


Warszawa, Mazovia, Polska Foundever™ Pełny etat
Long Description

Join our team at Foundever

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and ), and now we are looking for you to join our team

Customer Service Specialist with English

Location: Warsaw (work from office)

Tasks:

Providing the highest level of customer service;

Answering incoming calls and meeting targets set by the Client and management;

Following company policies and procedures, ensuring quality;

Performing daily tasks in an efficient and timely manner;

Achieving quality goals for calls and customer satisfaction.

Requirements:

Language: Proficiency in English (C1);

Experience: good to have customer service experience;

Technology: Knowledge of MS Office and developed computer skills;

Personality: Motivated and enthusiastic.

It's great if you have:

Ability to prioritize and plan;

Independence AND ability to work with minimal supervision;

Ability to solve problems;

Attention to detail;

Sales skills;

Soft skills.

We offer:

Type of contract you choose yourself (freelance contract for students or employment contract for other employees);

Basic salary + bonuses;

Work form our modern office in Warsaw on Taśmowa 7.

What else can you gain?

Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

We offer private Medicover healthcare;

Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

Professional development through training and cross-location cooperation at the international level.




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