Internship - IT Application Support

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska AB Volvo Pełny etat

Select how often (in days) to receive an alert:

Every year we look for a new generation of IT specialists - students and graduates, who are eager to join us for an internship- Drive IT with Volvo WORK&STUDY. With the support of a mentor, they have a chance to learn and contribute to IT projects and teams. You can be one of them - start your career with Volvo Group IT and get to know us better.

Drive IT with Volvo WORK&STUDY 2023/24 is here
For this new edition, we will have an all-year approach instead of one-time recruitment, meaning that new offers will keep being posted on our website.
So check out frequently to find your dream job

We are looking for a person that will join team responsible for solutions from Legal & Compliance area including data privacy. There are almost 20 different IT solutions - COTS and SaaS - used by our lawyers and GDPR specialists all around the globe.

You will be part of the team that is supporting these users in their journey towards digitalization of their daily work and processes.

Key responsibilities:

  • Handle support cases in ServiceNow from internal and external users
  • Handle support mailbox with questions
  • Monitor services availability and fix when necessary
  • Pro-activity and preventive maintenance activities
  • Work with documentation, reading and writing
Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Soft Skills(must have):

  • Complete proficiency in English is a requirement
  • Have a passion for the user and understanding their frustration and business opportunities
  • Open minded and honest, team player
  • Understanding of Agile Practices
  • T-shaped person, who can leave his/her expert area and work with Test, Analysis, if needed

Technical Skills (willingness to learn or basic knowledge required)

  • Windows servers administration
  • Cloud and SaaS solutions (nice to have)
  • SQL
  • Basic Programming skills in JAVA, Python or PowerShell scripting
What's in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

  • paid internship starting immediately
  • opportunities to learn and grow your career in IT technologies and soft competencies
  • mentors who will support you in your further development during the program
  • possibility to work in an agile environment – let us show you in practice what it looks like
  • tasks leveled to your competences with healthy work-life balance approach
  • improvement of your soft skills and technical expertise through training, international projects and 'on the job' experience
  • contact with real problems and challenges posed by working with a Business
  • medical care scheme
  • learning platforms access

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group's leading brands and entities.

Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow's transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

#J-18808-Ljbffr

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