Online Advertising Specialist

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska careersinpoland Pełny etat

Online Advertising Specialist - Fluent Greek

Teleperformance

Level: specialist

Working hours: Full time

published 2024/06/05

Online Advertising Specialist - Fluent Greek

Overall Job Purpose

As an Online Advertising Specialist you will play a crucial role in delivering high-quality customer service through various channels, including phone, chat, and email for our high-profile Client, who specialize in internet-based searching and video sharing platforms. Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

This role operates in a dynamic and fast-paced customer service environment, involving online interactions with customers. You will work closely with a team and receive ongoing training and support to excel in your responsibilities.

What's in it for you?

Our people are the heart-beat of our company. If you want to work in a multicultural, diverse environment with real opportunities to grow, then we're the right choice. And, naturally, we can offer you all of the benefits of being part of a fast-growing, global business.

  • Hybrid Working
  • Quarterly Performance Bonus
  • Private LUX MED Medical Care
  • Relocation Support
  • Quarterly Recognition Program
  • PZU Life Insurance
  • Majorel Wellness Feel Good Program
  • Full Product Training
  • Career & Personal Development

Duties and Responsibilities

  • Provide high quality online customer service via phone, chat and email
  • Deliver efficient troubleshooting and query resolution
  • Identify, qualify and overcome customer objections
  • Meet deadlines with a fast paced environment
  • Manage and exceed multiple performance related targets
  • Participate in on-going product training and process upskilling
  • Research and develop knowledge of Google Ads and related products
  • Use initiative to identifying trends and/or process improvements
  • Being adherent and flexible to internal processes and procedures
  • Being open-minded and willing to accept feedback, whether positive or constructive
  • Demonstrate exceptional proactiveness, seamlessly collaborates with team members, and takes full ownership of tasks to drive efficient and successful outcome
  • Collaborate with direct manager to resolve customer escalations within agreed timeline

Minimum Qualifications

  • C1 and higher Greeklevel, both written and verbal are essential
  • B2 English level, both written and verbal is required
  • Experience in a fast paced environment is required
  • Experience in the sales or customer service industry is desirable
  • Experience within a BPO environment is desirable
  • Post-graduate or Bachelor's degree is preferred
  • High school diploma or equivalent is required
  • Proficiency in gSuite is desirable
  • Proven ability to work under pressure and with tight deadline

At Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.

Our vision is to be our clients' trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

Majorel is an equal opportunity employer that embracesdiversity.We arecommitted to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard togender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law. ,

Majorelandits employees do not tolerate, engagein,or support Human Trafficking, Forced Labour or Child Labour of any kind throughMajorel'sactivities, including in its supply chain, orassistMajorelclients or any other party in doing so.

Majorel & Teleperformance

You are applying for a job at Majorel, which is now part of Teleperformance. Welcome to a whole new world of opportunities In the coming months, the best of both organizations will converge to deliver even more agile and resilient digital business services. With nearly 500,000 team members in more than 95 countries, we are stronger together and ready to master the future.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Create job alert and start getting similar offers directly to your mailbox

#J-18808-Ljbffr

  • Marketing and PR Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Proxigroup Pełny etat

    Announcement for the selection of a service provider / Candidate for the position Marketing and PR specialist The object of the contractIn connection with the commencement of the project entitled "Designing the predictive analysis of the IoT ProxiTrak platform for remote business management" by ProxiGroup Sp. z o.o., the Ordering Party conducts the procedure...

  • Performance Marketing Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Online Marketing Help Sp. z o.o. Pełny etat

    Performance Marketing SpecialistTwój zakres obowiązkówpraca z narzędziami: Facebook Ads, Facebook Business Manager, TikTok Ads Manager, Google Ads i Analytics, Google Tag Manager, Google Ads Editor, Google Loocker Studio tworzenie, realizacja i optymalizacja kampanii Facebook Ads, Google Ads oraz TikTok Ads analiza skuteczności prowadzonych kampanii,...

  • Junior PPC Buyer

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska RISK Pełny etat

    Job DescriptionWe are looking for a passionate and motivated Junior PPC Buyer to join our team. This role is great for someone excited to get into digital marketing and have a significant impact on our advertising efforts.Responsibilities:Assist in planning, executing, and optimizing online media campaigns across various platforms (Google Ads, YouTube,...

  • Customer Service Specialist with German

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Cyclad Pełny etat

    Customer Service Specialist with German (junior) Published on: Currently, for our client, we are looking for candidates with knowledge of English and German to work as a Junior Customer Service Specialist.Project information:Working model: hybrid / remoteWorking hours: Monday - Friday start between 6-8Type of employment: Employee contractLevel:...

  • Data Scientist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Maandag® IT Pełny etat

    About the jobFor a client from Germany, operating in the field of online and offline solutions, as well as in the field of systematic implementation of communication, advertising and sales strategies in various media, we are looking for a candidate for the position of Data Scientist.Job requirementsTech stack:Experience in artificial intelligenceExperience...

  • Cloud Engineer

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Online Consulting AG Pełny etat

    We are looking for a Cloud Engineer on a full-time basis to work on various projects for our technological partner – a innovative German technology company offering services in an innovation-driven market with customers in the energy sector, industry and public administrations. Their core competences are: efficient management and evaluation of large...

  • Payroll Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska HR|HUB SP Z O O Pełny etat

    Wraz z naszym Klientem międzynarodową korporacją poszukujemy osoby na stanowisko Payroll Specialist.Twoje zadania:Przegląd i korekta błędów płacowychPrzetwarzanie korekt płacowych w systemie KronosZapewnienie zgodności z politykami płacowymi i SOXObliczanie i przygotowywanie płatności poza cyklem płacowymBadanie i rozwiązywanie problemów z...

  • Marketing Automation Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska HELPFIND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    Witaj!Naszym priorytetem jest zapewnienie najwyższej jakości obsługi Klienta oraz opieki nad nim na każdym etapie współpracy. Jesteśmy dumni z rosnącej liczby zadowolonych Klientów i Pracowników.Aktualnie poszukujemy osoby na stanowisko Marketing Automation Specialist zlokalizowane w Wrocławiu.Nasze oczekiwania:Minimum rok praktycznego...

  • SEO Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska RITS Professional Services Pełny etat

    We're looking for SEO Specialist Work Location: 100% remote or hybrid from Wroclaw. Compensation: Up to 55 PLN/h + VAT on B2B contract. About client:Our client specializes in biotechnology and molecular. They provide advanced laboratory tools, technologies and solutions used in molecular biology, medicine, and scientific research. Technical qualifications...

  • UX Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Mobile Vikings Pełny etat

    UX Specialist & Designer w firmie Mobile Vikings | softgardenView job here UX Specialist & DesignerPełny etat plac Grunwaldzki 23, Wrocław, Polska Hybrid Z doświadczeniem zawodowym PLN 7000, ,00 AhojWitaj na pokładzie Mobile Vikings, jednego z największych niezależnych operatorów komórkowych na polskich wodach. Już od 2013 roku obieramy kurs...

  • Senior Specialist in Digital Personalization at Scale

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Antal Sp. z o.o. Pełny etat

    Senior Specialist in Digital Personalization at Scale (100% remote) Wroclaw We are introducing a pivotal role dedicated to deploying, codifying, scaling, executing, and tracking Personalization at Scale () activation and First Party Data acquisition across our campaigns in Europe. The primary goal is to enhance the effectiveness of our media and...

  • Marketing Specialist with Spanish language

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Wrzesnia Pełny etat

    Marketing Specialist with Spanish languageMonitor Marketing Campaigns: Optimize digital marketing campaigns and give advice to specialists in various platforms including Google Ads, Meta Ads, Affiliate Marketing, Price Comparison sites and other relevant channels, with a focus on the Spanish-speaking audience;Check Ad Copywriting and Content Creation...

  • Intermediate Travel Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Dev PRO Pełny etat

    ???? Join Dev.Pro - a US-based outsourcing software development company that has been delivering exceptional software experience to clients since 2011.We invite an experienced, organized, and flexible Travel Specialist to join Dev.Pro, enhancing the overall expertise of our Travel & Hospitality department. Our team oversees logistics and travel services for...

  • Procurement Sourcing Specialist with German

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska HR|HUB SP Z O O Pełny etat

    Międzynarodowa firma z branży medyczne, z lokalizacją we Wrocławiu szuka osoby na stanowisko:Procurement Sourcing Specialist with GermanOsoba na tym stanowisku będzie odpowiedzialna za współpracę z dostawcami oraz optymalizację kosztów zakupów.Obowiązki:Prowadzenie i zarządzanie procesami zakupowymi- indirect (między innymi logistyka, IT,...

  • Senior Performance Marketing Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Zyskowni Pełny etat

    Senior Performance Marketing Specialist Wrocław Wrocław, Lower Silesian Voivodeship, Polska to nie jest kolejna zwykła agencja marketingowa. Dzięki naszemu doświadczeniu biznesowemu i wiedzy marketingowej pomagamy swoim Klientom osiągać sukces rynkowy. W naszej pracy kładziemy duży nacisk na partnerstwo z naszymi Klientami, ponieważ wierzymy, że...

  • Junior Content Analyst

    2 miesięcy temu

    Wrocław, Województwo dolnośląskie, Polska MAJOREL POLSKA Pełny etat

    Duties and ResponsibilitiesResponsible for analyzing online advertising content and business websites across multiple products Use this analysis to construct and modify ad texts / extensions to achieve client's expectationsEnsure excellent use of spelling and grammar is maintained in all tasksManage the quality of your work in line with the client's policies...

  • Ad Sales

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Limango Pełny etat

    Ad Sales / Retail Media Manager (m/f/d) - 100% Remote Possible Our Mission limango is the Online Shop for families – We wow our customers every day with a fantastic range of brands at very attractive prices. Based in Munich, our 300 employees share a passion for families. We do everything we can to understand their needs and fulfil their wishes....

  • Cloud Engineer

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Online Solutions Sp. Z O.o. Pełny etat

    Technologies-expected : Microsoft Azure Oracle AWS Shell Perl Python SQL technologies-optional : Terraform Ansible Jenkins Git Lab Lambda Functions Kubernetes Docker about-project : We are looking for a Cloud Engineer on a full-time basis to work on various projects for our technological partner – a innovative German technology company offering services in...

  • Administration & Office Specialist

    3 tygodni temu

    Wrocław, dolnośląskie, Polska Scalo Pełny etat

    ZAKRES OBOWIĄZKÓW: Wspieranie kierownictwa w codziennych działaniach.Organizowanie i rozliczanie szkoleń, konferencji, wyjazdów służbowych oraz delegacji.Przygotowywanie i formatowanie prezentacji, ofert, umów, raportów.Obsługa i organizacja spotkań biznesowych.Pełnienie obowiązków recepcyjnych i związanych z obsługą klienta.Prowadzenie...

  • Senior SEM Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Strategiczni Pełny etat

    Jesteśmy agencją marketingową, która transformuje się w agencję consultingową. Oferujemy kompleksowe usługi z zakresu digital marketingu. Specjalizujemy się w marketingu w wyszukiwarkach dla usług profesjonalnych, IT oraz e-commerce. Bazując na doświadczeniu i analizie dostępnych danych, tworzymy efektywne reklamy PPC oraz pomagamy firmom...