Technical Presales Consultant

2 tygodni temu


Warszawa, Mazovia, Polska TD SYNNEX Pełny etat
Job Purpose:

Certified engineer specializing in single or multiple vendor technologies within a business unit (BU). Collaborate internally and externally with partners and sales teams to define solutions and projects.

Responsibilities:
  • Support the design of vendor solutions to meet customer requirements
  • Ensure exceptional service quality and meet customer service level agreements (SLAs)
  • Create accurate bill of materials using internal and vendor tools, serving resellers and sales teams
  • Manage assigned Request Manager resolver group
  • Respond promptly to queries and customer care issues
  • Educate internal and external audiences on product and technology information
  • Address product/solution inquiries from sales teams and resellers
  • Collaborate with sales teams on stocking and inventory planning for repeatable solutions
  • Utilize vendor promotions effectively
  • Maintain technical contacts within assigned vendors
  • Acquire necessary technical knowledge and vendor-related accreditations
  • Support sales activity and enhance partner utilization through Business Solution Centre (BSC)
  • Deliver basic post-sales implementation services when opportunities arise
  • Develop product knowledge to meet technical expectations
Knowledge, Skills, and Experience:
  • Certified in single or multiple vendors
  • Demonstrate professionalism in customer presentations
  • Possess strong commercial awareness
  • Excellent oral and written communication abilities
  • Attention to detail, priority management, and planning skills
  • Conduct professional meetings and engagements effectively
  • Desirable IT industry knowledge in Channel, Vendors, Competition, and End User depending on role seniority

What's In It For You?

  • Elective Benefits: Tailored programs accommodating your lifestyle.
  • Grow Your Career: Accelerate success with leadership and professional development programs.
  • Elevate Your Personal Well-Being: Enhance financial, physical, and mental well-being through seminars and events.
  • Diversity, Equity & Inclusion: Embrace global diversity through inclusive education and growth opportunities.
  • Make the Most of our Global Organization: Network with peers through onboarding programs.
  • Connect with Your Community: Engage in inclusive community activities and social initiatives.

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