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Technical Presales Consultant
2 tygodni temu
Certified engineer specializing in single or multiple vendor technologies within a business unit (BU). Collaborate internally and externally with partners and sales teams to define solutions and projects.
Responsibilities:- Support the design of vendor solutions to meet customer requirements
- Ensure exceptional service quality and meet customer service level agreements (SLAs)
- Create accurate bill of materials using internal and vendor tools, serving resellers and sales teams
- Manage assigned Request Manager resolver group
- Respond promptly to queries and customer care issues
- Educate internal and external audiences on product and technology information
- Address product/solution inquiries from sales teams and resellers
- Collaborate with sales teams on stocking and inventory planning for repeatable solutions
- Utilize vendor promotions effectively
- Maintain technical contacts within assigned vendors
- Acquire necessary technical knowledge and vendor-related accreditations
- Support sales activity and enhance partner utilization through Business Solution Centre (BSC)
- Deliver basic post-sales implementation services when opportunities arise
- Develop product knowledge to meet technical expectations
- Certified in single or multiple vendors
- Demonstrate professionalism in customer presentations
- Possess strong commercial awareness
- Excellent oral and written communication abilities
- Attention to detail, priority management, and planning skills
- Conduct professional meetings and engagements effectively
- Desirable IT industry knowledge in Channel, Vendors, Competition, and End User depending on role seniority
What's In It For You?
- Elective Benefits: Tailored programs accommodating your lifestyle.
- Grow Your Career: Accelerate success with leadership and professional development programs.
- Elevate Your Personal Well-Being: Enhance financial, physical, and mental well-being through seminars and events.
- Diversity, Equity & Inclusion: Embrace global diversity through inclusive education and growth opportunities.
- Make the Most of our Global Organization: Network with peers through onboarding programs.
- Connect with Your Community: Engage in inclusive community activities and social initiatives.
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