Junior Client Service Representative

2 tygodni temu

Kraków, Lesser Poland Brown Brothers Harriman Pełny etat

At BBH, we appreciate diversity in backgrounds. If your experience differs from what we've mentioned but you believe you can contribute to the role, we encourage you to apply.

What to Expect at BBH:

When you become part of BBH, you'll encounter a collaborative environment that allows you to go beyond your job description to add value wherever possible. You'll have direct access to clients, information, and experts across all business areas globally. BBH offers opportunities for you to expand your skills, take on new challenges, and redefine yourself—all without having to leave the company. We foster an inclusive culture that appreciates each employee's unique perspective. Our benefits program focuses on promoting good health, financial stability, and peace of mind. Above all, we aim for you to find fulfilling work while also having the flexibility to enjoy personal and family experiences at every stage of your career. Through our BBH Cares program, you can engage in volunteer opportunities to give back to your community and make a difference in the lives of others.

Key Responsibilities:

  • Proactively address client inquiries daily.
  • Collaborate effectively with internal teams or third-party providers to prioritize client needs, deliverables, and issue resolutions.
  • Engage in team-based project work and audits.
  • Utilize internal technology solutions to manage client inquiries efficiently.
  • Introduce and orient clients to new technology, automation tools, and products.

Requirements:

  • BS/BA degree, preferably in business, finance, or accounting, or equivalent work experience.
  • Fluent in English (C1 level).
  • Effective verbal and written communication skills.
  • Strong problem-solving skills and ability to prioritize and address client needs.
  • Proficiency in learning and utilizing new technologies for research, analysis, and issue resolution.
  • Ability to work accurately and swiftly in a deadline-driven environment.
  • Skill in building and sustaining internal and external client relationships.
  • Proficient in applying analytical skills to data, workflows, numeric information, and problem-solving.
  • Solid working knowledge of Microsoft Office products.

Our Offerings:

  • 2 additional holidays for Culture Celebration and Community Service
  • Private medical coverage for you and your family
  • Life Insurance
  • Hybrid Working Options
  • Professional development opportunities and support for qualifications
  • Thrive Wellbeing Program
  • Online benefits platform

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