International Client Relations Specialist

2 tygodni temu

Kraków, Lesser Poland Outstaff Your Team Pełny etat

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Take your chance to become a mediator between our company, a group of our clients, and tech teams.

Join our team as an International Client Relations Specialist to provide high-level quality service for famous worldwide well-known companies. Get the intensive training and emerge into technical, and business knowledge to provide excellent service to clients all over the globe.

Excited? Let's see what it takes.

Requirements

What You Need:

  • Exceptional command of written and spoken Ukrainian and English (C1-C2 levels);
  • 2+ years of experience in a similar position or 2+ years experience in tech service industry;
  • Tech-savvy critical thinker and problem-solver (worked with various professional business tools such as Keynote, PowerPoint, and Excel);
  • Team player who worked on cross-departmental projects for further service delivery enhancements;
  • Skilled in time management and has experience working with time management platforms (Asana, Jira etc.);
  • Having great interpersonal and communication skills, excited about communicating with people;
  • Excellent at organizing and multitasking, being able to work with several accounts at the same time;
  • Having a track record of taking responsibility;
  • Love people and new technologies.

What You Will Do:

  • Integrate new accounts;
  • Manage accounts from 30+ countries and a diverse list of industries;
  • Maintain constant communication with tech teams and clients;
  • Proactively mediate and resolve any clients' and tech specialists' questions etc.;
  • Maintain security standards within teams and also on the client's side;
  • Ensure that agreements are adhered to by all parties;
  • Moderate candidate introduction to new projects, onboard new tech specialists and facilitate their lifecycle with a project;Help talented people from your teams grow and develop professionally;
  • Work with diverse cultures and countries, and meet wonderful people.

Would be a plus:

  • Work experience in outstaffing or outsourcing companies;
  • Good sense of humor

Benefits

We Offer:

  • Competitive monthly rate in USD;
  • Business hours;
  • Opportunity to work remotely;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Outstaff Your Team Medical Policy.

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