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Senior Travel Specialist Team Lead
2 tygodni temu
???? Join Dev.Pro - a US-based outsourcing software development company that has been delivering exceptional software experience to clients since 2011.
We invite a skilled and organized Travel Specialist with managerial or team lead experience to join Dev.Pro. Your expertise will enhance our Travel & Hospitality department, where you'll contribute to coordinating logistics and travel arrangements for our global specialists, executives, and clients. You'll also take on a leadership role, assisting with recruiting, onboarding, and overseeing new team members.
???? What's in it for you:
- Work directly with top management, clients, and vendors, refining communication, negotiation, and English skills
- Gain hands-on experience with diverse airlines, hotels, and online booking services
- Excel in delivering top-tier hospitality services for the utmost customer satisfaction
Is that you?
- 3+ years of uninterrupted Travel Specialist experience, preferably in international companies and with a management focus
- Profound expertise in trip organization (knowledge of travel management processes; experience organizing trips from scratch)
- Solid people management and team leadership (2+ FTEs) abilities
- Experience building teams from scratch, setting up processes
- Upper-Intermediate English level
- High level of problem-solving skills
- Attentiveness, accuracy, accountability, and enthusiasm for learning
- Excellent organizational and time-management skills
- Effective stakeholder management and C-level communication skills
- G-Suite, Microsoft Office proficiency
- Willingness to occasionally work flexible hours
Desirable:
- Experience in IT or a similar position within the Travel industry
- Experience in handling visa applications
Key responsibilities and your contribution
In this role, you'll help ensure seamless travel experiences for Dev.Pro contractors, top management, and clients by handling various travel-related tasks.
- Manage and oversee team workload, assist with recruiting and onboarding new members
- Organize travel processes for contractors from different countries
- Manage trip budgets, expenses, and reporting
- Verify rates for best fares, corporate discounts, and preferred rates
- Coordinate with C-level and clients to ensure the highest standards of service
- Act as an escalation point for resolving issues
- Assist with handling visa requests
- Monitor and reconcile travel expenses with the finance team
- Advise on travel documents, insurance, and regulations
- Implement new booking tools to improve internal processes
- Update company travel policy based on market research and regulatory changes
What's working at Dev.Pro like?
At Dev.Pro, we appreciate your contribution and the value you add to projects. We are a company with an ambitious and creative mindset whose corporate culture is based on respect for diversity and uniqueness, as well as enablement of equal opportunities for all. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
Get 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
5 sick leave days, up to 60 days of medical leave, and up to 6 days of leave per year due to family reasons (i.e., wedding/funeral/baby birth)
Get a health insurance package fully compensated by Dev.Pro
Join fun online activities and team-building events
Get continuous remote HR, payroll support, and overtime coverage
Join English/Polish/Portuguese lessons
Grow your expertise with mentorship support and DP University
Our next steps: Submit a CV in English — Intro call with a Recruiter — Interview — Offer
Interested? Find out more:
How we work
LinkedIn Page
Our website
IG Page
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