SAP Cluster Lead with German

1 tydzień temu


Warszawa mazowieckie, mazowieckie, Polska Hays Poland Pełny etat

SAP Cluster Lead with GermanMiejsce pracy: WarszawaTwój zakres obowiązkówManaging a Team of around 10 people, plan and coordinate the work in 2 subclustersFirst point of contact (SPOC) for the end customer and SDMs regarding all cluster topicsParticipation in project meetings (internal and with the customer)Providing support for complex queries and critical requestsFirst instance in the event of escalationsEnsuring ticket quality and meeting the SLAsResponsibility for knowledge managementParticipation in complex problem and error analysesEnsuring complete and up-to-date documentationWymagania pracodawcyFICO knowledgeExperience of SAP FICO module Implementations or support/maintenanceTeam/service management experienceFluent German enabling communication and cooperation with the Client (including work with project documentation)End to end business process know-howAbility of analytical thinking, ability of knowledge extending and cooperating with the teamHigh degree of initiative and flexibilityHigh customer orientation and quality awarenessExcellent verbal and written communication skillsWilling to develop skills, engagement, determination in problem solvingMile widzianeSAP S4HANA certificationUnderstanding of debuggingPractical know-how of technical transactions (example SM37, SM12, SM13, SXMB_MONI, ST22)ITIL knowledge (proficiency in IT service management, working with ITIL process managers)Pracodawca oferujeLong-term cooperation with the client implementing projects for the largest players in the banking, insurance, telco and more sectorsPossibility to work in flexible hours (start between 7:00 and 12:00)Fast recruitment process - one meeting, decision even within 1 dayStandard benefits - preferential rates for LuxMed and Multisport packagesWhen you choose to work via Hays, you also get the opportunity to work for many of Hays' other leading clients in the future



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