Business Analyst

Business Analyst (Insurance)Miejsce pracy: WarszawaTechnologies we useExpected

• JIRA
• Confluence
• Postman
• Scrum
• SAFe

Operating system

• Windows

About the project

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your responsibilities

Insurance Domain Expertise

Must have deep understanding of insurance processes across:Policy lifecycle / Claims management / Billing operations

Requirements Gathering

Must be proficient in eliciting functional requirements from Subject Matter Experts (SMEs).

Able to translate business needs into clear, actionable documentation.

Process Modeling & Documentation

Must be capable of drawing process flows and providing clear descriptions for all stakeholders.

Ensures alignment and transparency across teams.

Stakeholder Communication

Must effectively communicate with stakeholders and present data insights.

Able to build and deliver engaging presentations tailored to business and technical audiences.

Technical Awareness (Good to Have)

Understanding of integration mechanisms and data transformation processes.

Familiarity with tools such as Postman and SoapUI.

Testing Knowledge (Nice to Have)

Awareness of testing standards and ability to support or conduct testing activities.

Underwriting Knowledge (Nice to Have)

Understanding of underwriting processes and their impact on policy and risk management.

Our requirements

• 5+ years of experience as a Business Analyst in the insurance industry (P&C, life, health, or reinsurance)
• Strong knowledge of insurance products, policy management, claims, and underwriting processes
• Expertise in Agile methodologies (Scrum, SAFe)
• Experience with JIRA and Confluence for backlog management and documentation
• Ability to read and understand API documentation (Postman) and work with developers on integrations
• Excellent communication skills in English (German or French - good to have)
• Strong analytical mindset and experience working in global, cross-functional teams.

What we offer

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports Card.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

Recruitment stages

• Interview with the recruiter
• Competency Tests/Language Verification
• Video call with a manager
• Final Decision

TECH & TOOLS YOU’LL WORK WITH

• Project Management: JIRA, Confluence, DevOps
• API Documentation & Testing: Postman (or similar) (good to have)
• CRM & Insurance Platforms: Experience with Salesforce, Guidewire, or other insurance CRM solutions (good to have)

Capgemini Polska

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

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