Splunk Support Engineer

1 miesiąc temu

Wrocław, dolnośląskie, Polska Capgemini Polska Pełny etat

Recruitment process for this position and onboarding trainings are conducted online.


At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.


We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.


About the role:

For our Client from financial sector we are looking for enthusiastic people who will support a dynamic, high availability environment with great variety of modern services and tools. As a Splunk Support Engineer you will be working in multilingual dynamic environment with access to cutting edge technologies and cross functional teams.


Your future task:
  • Provides systems administration support including monitoring, troubleshooting and resolving systems issues with email, web servers, database management, backup management and storage management
  • Proactively run daily system and application health checks across Monitoring infrastructure
  • Maintain and update current monitoring system. Ensure that all Managed systems are properly monitored, adjusting as needed.
  • To provide first level of support for agent install and decommission, agent reporting issue etc
  • To work on standard changes for monitoring configurations.
  • Take ownership and resolve monitoring tickets
  • On-board new customer on monitoring platform
  • Prepare a design document in line with the defined standards
  • Define / plan/ drive road map of future upgrades / new enhancements / application support installs.
  • Work with Tools vendor to address critical issues


Frequently used technologies:
  • SPLUNK and Zabix / Opsview


Our Requirements:
  • Knowledge of Splunk and Zabix / Opsview architecture and its components in details
  • Efficient in writing spl ( splunk language searches )
  • Understanding splunk integration with third party like log file integration, netsnmp, Add-ons
  • Ability to write NEAPs and Correlation searches in Splunk ITSI
  • Ability to create dashboards in Splunk as per requirement
  • Ability to define procedures to satisfy these needs including, but not limited to, SLAs and Usage Policy.
  • Good English language skills (B2)



What have we prepared for you?

A lot of benefits:

  • Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
  • Access to Capgemini Helpline with possibility to chat with therapists.
  • Bonuses for recommending your friends to Capgemini.
  • Access to Inspiro app with rich audiobooks database
  • Access to our NAIS benefit platform (40+ options available: Netflix, SpotifyMultisport, cinema tickets, etc.)


Personal and professional development:

  • 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.
  • Platform with free access to Pluralsight, TED TalksCoursera materials and trainings.
  • Free access to Udemy Business account with ability to use during and outside working hours.
  • Transparent performance management policy.


Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

  • No official dress-code.
  • Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more.
  • Day off for volunteering
  • Ability to implement world-changing initiatives thanks to our Grant Program
  • The award of "Top Employer Poland 2024" and "Top Employer Europe 2024" - proof of our commitment to creating an exceptional work environment and caring for the development of our employees.



Who are we?

Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.

One of Capgemini Poland’s business unit is Cloud Infrastructure Services (CIS) – all the teams inside have a variety of scopes.

Our employees say that in CIS they are surrounded by awesome teammates who are ready to help you professionally or just to drink a coffee with. You can count on your managers, willing to support you and share their expertise with you.


It's time to #Get the Future You Want


Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)


Do you want to get to know us better? Watch this short video: Dołącz do nas w Capgmini | Join us at Capgemini

Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok — @capgeminipl.

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