deputy operations support manager
Znalezione w: beBee jobs PL - 2 tygodni temu
ENGIE Zielona Energia Sp. z o.o.
poszukuje osoby do pracy na stanowisku:
Zastępca Kierownika Działu Wsparcia Operacyjnego
miejsce pracy: Katowice
Główne obowiązki:
- Wsparcie kierownika w zapewnieniu efektywnego funkcjonowania Działu Wsparcia Operacyjnego
- Współzarządzanie zespołem m.in. poprzez rozwijanie kompetencji pracowników, wyznaczanie i rozliczanie celów okresowych, prowadzenie rozmów rozwojowych oraz zarządzanie czasem pracy pracowników
- Rozwiązywanie bieżących problemów i stawianie czoła wyzwaniom
- Wsparcie w optymalizacji procesów wspierających obszar sprzedaży
- Rozliczanie i obsługa posprzedażowa strategicznych klientów
- Udział w procesie raportowania i sprawozdawczości
- Nadzór nad procesem zmiany sprzedawcy
- Udział w procesie rozliczeń energii i produktów pochodnych
- Inicjowanie działań i wdrażanie zmian wynikających m.in. ze zmiany przepisów prawa, optymalizacji lub uruchomienia nowych procesów
Profil kandydata:
- minimum 4letnie doświadczenie w branży energetycznej
- znajomość procesów związanych z hurtową i detaliczną sprzedażą energii elektrycznej, gazu ziemnego i produktów pochodnych
- znajomość zasad rozliczeń na rynku energetycznym
- znajomość procesu zmiany sprzedawcy
- znajomość procesów sprawozdawczo – raportowych do jednostek kontrolnych (URE/ARE/Ministerstwo Klimatu/ACER)
- znajomość prawa energetycznego, IRiESD, IRiESP
- doświadczenie w procesie obsługi klienta
- znajomość MS Office, a w szczególności MS Excela poziomie średniozaawansowany)
- doświadczenie w zarządzaniu zespołem
- umiejętność budowania atmosfery pracy wspierającej otwartą komunikację, motywację pracowników i ich zaangażowanie
- rozwinięte zdolności analityczne, umiejętność racjonalnego wnioskowania i podejmowania decyzji oraz współpracy w zmiennym środowisku biznesowym
- wysoko rozwinięte zdolności komunikacyjne oraz wysoka kultura osobista
- umiejętność podejmowania inicjatywy i proaktywnej postawy w działaniu
- znajomość języka angielskiego na poziomie umożliwiającym swobodną komunikację
- wykształcenie wyższe (kierunkowe: zarządzanie, ekonomia, energetyka, analityka biznesowa)
Oferujemy:
- atrakcyjny system premiowy
- ZFŚS – dofinansowanie wczasów, dofinansowanie świąteczne
- ubezpieczenie na życie,
- kartę Multisport za 1zł,
- opiekę medyczną za 1 zł
- zajęcia z języka angielskiego
- finansowanie specjalistycznych kursów, szkoleń, studiów
- elastyczny czas pracy i pracę w trybie hybrydowym
- biuro w centrum miasta Katowice (Altus) i kartę parkingową
- świetną kawę i owoce
- przyjazne i ekologiczne środowisko pracy
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