Customer Technical Support Representative with French
2 tygodni temu
- Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement.
- Restore loyalty with members & employees through multi-channel communications.
- Effectively recognize problems and limit damage to trust by performing relevant research, analyzing data, and using appropriate tools, resources, and subject matter experts.
- Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients.
- Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows.
- Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward.
- Excellent verbal and written English & French (min B2).
- 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.
- Experience in multiple communication channel queue environments both phone and email support
- Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills.
- Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries.
- Experience analyzing data, trends, and client information to identify product or service enhancement opportunities.
- Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications.
- Ability to multitask using different media programs.
-
Customer Technical Support with French
3 tygodni temu
Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etatWorking hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...
-
Customer Technical Support Representative with Italian
4 tygodni temu
Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etatQualificationsExcellent verbal and written English & Italian (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email support.Ability to provide extraordinary customer...
-
Customer Technical Support with Spanish
4 tygodni temu
Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etatWorking hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...
-
Customer Technical Support with German
3 tygodni temu
Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etatWorking hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...
-
Customer Technical Support with Italian
3 tygodni temu
Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etatWorking hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...
-
Customer Technical Support with Portuguese
3 tygodni temu
Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etatWorking hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...
-
Customer Technical Support Representative with Dutch
3 tygodni temu
Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etatYour ResponsibilitiesPrimary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement, Restore loyalty with members & employees through multi-channel communications,Effectively recognize problems and limit damage to trust by performing...
-
Customer Technical Support Representative with German
4 tygodni temu
Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etatCore Responsibilities Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement.Restore loyalty with members & employees through multi-channel communications.Effectively recognize problems and limit damage to trust by performing...
-
Maps Customer Support with Japanese
2 tygodni temu
Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etatSkills & ExperienceExcellent written and spoken communication skills – English & Japanese (preferably C1),Experience in customer service / technical support, or other problem-solving experience,Researching skills and comfortability with using a variety of online sources in various languages including map applications,Ability to validate the information by...
-
Pitch Analyst with French
3 tygodni temu
Gdańsk, Pomerania, Polska Cognizant Technology Solutions Poland Sp z o o Pełny etatYour profile:Command of English & French on at least C1 level;Excellent presentation skills and ability to present with a great level of confidence;Cloud platform understanding- its purpose and the general understanding of cloud tools;Prior experience in pre-sales/sales enablement or marketing/ digital marketing preferably in the IT sector;G-Suit and...
-
Gen AI Analyst with Italian or French
4 tygodni temu
Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etatSkills & ExperienceExcellent English and Italian OR French on B1/B2 level;1-3 years of experience in an app UI/UX designing/Gen AI based use case identification;Familiarity in solutioning, and creating customer journeys based on Gen AI use cases;Knowledge of script writing for videos/sizzle reels/training low code LLMs;Expertise in creating customized pitch...
-
Customer Service Specialist with Finnish
1 miesiąc temu
Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etatWho are you?To be successful in this role you are characterized by:An entrepreneurial mindset that is attracted to join a brand new teamStrong communication and service skillsFluency in English and Finnish (required)Thriving in a support center with high activityHigh commitment to deliver and work to improve existing serviceA customer-centric &...
-
Members Support Specialist with Swedish
3 tygodni temu
Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etatWho are you?Very good command of the Swedish language (min. B2) At least a bachelor's degreeAbility to manage complexity, prioritise tasks effectively with an enthusiastic can-do attitude,Willingness to support farmers with they inquiriesAttention to detail, self-motivation and great organizational skillsExcellent communication skillsAn ability to adapt to...
-
Members Support Specialist with Danish
3 tygodni temu
Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etatWho are you?Very good command of the Danish language (min. B2) At least a bachelor's degreeAbility to manage complexity, prioritise tasks effectively with an enthusiastic can-do attitude,Willingness to support farmers with they inquiriesAttention to detail, self-motivation and great organizational skillsExcellent communication skillsAn ability to adapt to...
-
Members Support Specialist with German
3 tygodni temu
Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etatWho are you?Very good command of the German language (min. B2) At least a bachelor's degreeAbility to manage complexity, prioritise tasks effectively with an enthusiastic can-do attitude,Willingness to support farmers with they inquiriesAttention to detail, self-motivation and great organizational skillsExcellent communication skillsAn ability to adapt to...
-
Members Support Agent with English
2 tygodni temu
Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etatJoin our team and be part of a vibrant community that values innovation, teamwork, and the pursuit of excellence. Who are you?Very good command of the English language (min. B2) At least a bachelor's degreeAbility to manage complexity, prioritise tasks effectively with an enthusiastic can-do attitude,Willingness to support farmers with they...
-
Customer Service Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etatWho are you?To be successful in this role you are characterized by:An entrepreneurial mindset that is attracted to join a brand new teamStrong communication and service skillsDanish (need), English (need) An ability and will to work with colleagues in a ONE team spiritThriving in a support centre with high activityDetail orientation &...
-
Customer Service Specialist
23 godzin temu
Gdańsk, Pomerania, Polska Arla Global Shared Services Sp. z o.o. Pełny etatWho are you?To be successful in this role you are characterized by:An entrepreneurial mindset that is attracted to join a brand new teamStrong communication and service skillsFluency in English – written and verbalAn ability and will to work with colleagues in a ONE team spiritThriving in a support center with high activityDetail orientation &...
-
Customer Demand Planner
2 tygodni temu
Gdańsk, Pomerania, Polska Arrow Electronics Pełny etatPosition:Customer Demand PlannerJob Description:The Customer Demand Planner will work within a team of planners, as part of a Supply Chain Operations department, across the EMEA region, owning the end-to-end process of the partner inbound forecast element for a variety of high-profile customers.The Customer Demand Planner is responsible for all forecasting...
-
Gen AI Analyst with German
4 tygodni temu
Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etatSkills & ExperienceExcellent English and German on B1/B2 level;1-3 years of experience in an app UI/UX designing/Gen AI based use case identification;Familiarity in solutioning, and creating customer journeys based on Gen AI use cases;Knowledge of script writing for videos/sizzle reels/training low code LLMs;Expertise in creating customized pitch decks &...