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    4 miesięcy temu

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    1 miesiąc temu

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Product Support Engineer

2 miesięcy temu

Katowice, Silesia, Polska Randstad Pełny etat

Dla naszego Klienta, firmy oferującej zaawansowane platformy do zarządzania treścią i transformacji cyfrowej, poszukujemy osoby, która dołączy do zespołu wsparcia w roli Product Support Engineer (PHP+Symfony). oferujemy

zatrudnienie w oparciu o UoP bezpośrednio w zespole Klientamożliwość 100% pracy zdalnej bogaty pakiet benefitów (w tym dodatkowe dni urlopu)możliwość uczestnictwa w szkoleniach i konferencjach branżowychmożliwość korzystania z workationzadaniaObsługa zgłoszeń klientów i partnerów zgodnie z SLA Analizowanie problemów zgłaszanych przez klientówRozwiązywanie problemów lub ich eskalacja w razie potrzebyUtrzymywanie stałego kontaktu z klientami Współpraca z zespołem wsparcia produktowego oraz innymi działami Wsparcie klientów przy wdrażaniu niezbędnych poprawekUdział w projektach wewnętrznych mających na celu poprawę doświadczenia wsparcia dla klientów, partnerów i pracowników oczekujemyWykształcenia wyższe z obszaru informatyki lub pokrewnego kierunku bądź równoważne doświadczenieMin 3 letniego praktycznego doświadczenia w tworzeniu komercyjnych aplikacji webowych w PHP + Symfony Doświadczenia w długoterminowych projektach i procesach deweloperskich Praktycznego doświadczenia w programowaniu i skryptowaniu (HTML5, CSS, JavaScript, Bash)Zrozumienie zasad OOP i SOLIDZnajomości Git, GitHubUmiejętność profilowania i rozwiązywania problemów (Firebug, Web Inspector, )Zdolność do pracy z najnowszymi technologiami i szybkiego przyswajania informacjiBardzo dobrej znajomości j. angielskiego (międzynarodowy zespół, anglojęzyczni klienci)
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