Business Operations Customer Delivery Specialist with German

4 tygodni temu


Wrocław, Województwo dolnośląskie, Polska HPE Pełny etat
Business Operations Customer Delivery Specialist with German This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

We are looking for Business Operations Customer Delivery Specialist to join our team

How you'll make your mark:

  • Work in partnership Sales in pursuing new business and assessing new business opportunities.
  • Distribute marketing and other information in support of new business opportunities.
  • Collaborate with Sales, HPE and HPE Resellers to effectively manage customer relationships.
  • Administer add-on or follow-on business with customers.
  • Manage the customer experience to ensure expectations are met on both sides, in particular working directly with customers on new transactions.
  • Generate and collect documents in support of new customer account generation.
  • Enter customer and transaction information required for lease administration activities (contract generation, booking, funding) in systems.
  • Arrange to receive and proactively manage/reconcile supplier invoices.
  • Prepare booking and funding packages.
  • Track deal funding to completion of payment.
  • Respond promptly and professionally to customer inquiries.
  • Coordinate, follow-up and reconcile activities necessary for deal processing.
  • Conduct initial and final compliance review pursuant to Schedule of Authorization.
  • Support testing of new systems releases as requested.
  • Share accountability with colleagues in Customer Delivery Team to optimize customer experience and achieve wider team goals.

About you:

  • Relevant experience, you will be business focused, highly motivated and keen to develop your existing skills in a professional, innovative and multi-cultural environment.
  • Leasing experience would be advantageous however experience in a financial services organization or shared service environment is preferable.
  • Drawing on your previous experience you will be able to demonstrate the following skills or competencies:
  • Fluency in German and English language is required
  • Strong customer centric background and service delivery focus
  • Highly organized, with an ability to prioritize and effective time management
  • Good numerical skills coupled with a basic experience of pricing and financial calculations
  • Excellent interpersonal and written communication skills enabling you to liaise effectively with colleagues, suppliers and customers
  • Good problem solving skills
  • Good business sense, escalation judgement and awareness of risk and impact
  • Reasonable level of PC and system skills

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Business Processes, Business Solutions, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Dashboard Reporting, Design Processes, Design Thinking, Empathy, Engagement Strategies, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Services

Job Level:

Intermediate

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.



  • Wrocław, Województwo dolnośląskie, Polska HPE Pełny etat

    Business Operations Customer Delivery Specialist This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...

  • Customer Delivery Specialist

    2 miesięcy temu


    Wrocław, Województwo dolnośląskie, Polska HPE Pełny etat

    Customer Delivery Specialist This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...


  • Wrocław, Województwo dolnośląskie, Polska DXC Technology Polska Sp. z o.o. Pełny etat

    Qualifications:Bachelor's degree in Accounting, Finance, or a related fieldProven experience in accounts receivable or order-to-cash processes ( min 1 year)Strong understanding of accounting principles and financial processes.Proficiency in accounting software and Microsoft Office Suite (especially Excel).Excellent communication and interpersonal...


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted, and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries in more than 53...


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries....


  • Wrocław, Województwo dolnośląskie, Polska DXC Technology Polska Sp. z o.o. Pełny etat

    Qualifications and Requirements:Fluent German (both written and spoken)Communicative EnglishStrong interpersonal and communication skills.Customer-centric approachAbility to handle complex customer interactions and problem-solving.Detail-oriented with a commitment to accuracy and compliance.Attention to detail and ability to handle confidential...


  • Wrocław, Województwo dolnośląskie, Polska DXC Technology Polska Sp. z o.o. Pełny etat

    Main responsibilities:Ensuring compliance with federal, state, and local payroll, wage, and hour laws and best practices,Maintaining and updating employee records related to payroll, benefits, and other HR-related information,Managing employee benefits programs, including health insurance, retirement plans, and other company-provided benefits,HR related...


  • Wrocław, dolnośląskie, Polska Fresenius Medical Care Pełny etat

    Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of...


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries....


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47...


  • Wrocław, Województwo dolnośląskie, Polska HPE Pełny etat

    Customer Returns Specialist- Spanish/ Portuguese This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...


  • Wrocław, Województwo dolnośląskie, Polska DXC Technology Polska Sp. z o.o. Pełny etat

    RequirementsGood command of German (minimum B1)Good command of English (minimum B1)Experience working in finance, accounting or administrationAnalytical thinking skillsHighly developed interpersonal and communication skillsSolution-oriented approach Responsibilities Processing invoices accurately and in compliance with accounting standardsUploading bank...


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47...

  • Customer Service Intern

    2 miesięcy temu


    Wrocław, Województwo dolnośląskie, Polska Opera Pełny etat

    Location: Wrocław (will not consider relocation or remote location)This is a paid, full-time internship opportunityThe Customer Service team in our Wrocław office is focused on Opera PC products, and looking to grow with smart and dedicated team members - including a full-time Customer Support Intern. By joining us, you will be surrounded by supportive and...

  • Service Delivery Manager

    1 tydzień temu


    Wrocław, dolnośląskie, dolnośląskie, Polska DXC Technology Polska Sp. z o.o. Pełny etat

    Service Delivery Manager (Finance and Accounting Operations)Miejsce pracy: WrocławYour responsibilitiesAs a result of our dynamic growth, we are currently looking for candidates for the position of Service Delivery Manager in Finance and Accounting (F&A) BPO. The person in this role will oversee the delivery of all finance and accounting services for...

  • Service Delivery Manager

    2 miesięcy temu


    Wrocław, Województwo dolnośląskie, Polska DXC Technology Polska Sp. z o.o. Pełny etat

    Qualifications:Bachelor's degree in finance, accounting, Business Administration, or a related field; MBA or CPA preferred.Minimum of 10 years of experience in finance and accounting service delivery management, preferably in a BPO environment.Proven track record of managing client relationships and delivering high-quality services.Experience in driving...


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 53...

  • IT Specialist

    2 miesięcy temu


    Wrocław, dolnośląskie, Polska Team Up Pełny etat

    For our client, we are looking for an IT specialist who will be responsible for the maintenance of printing devices and the improvement of processes in that area in a global company Your role:Manage and maintain printers and multi-functional devices.Resolve printing service issues, including driver management and firmware rollouts.Support printer hardware...


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47...


  • Wrocław, Województwo dolnośląskie, Polska Atos Pełny etat

    Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries....