Collections Specialist with German

4 tygodni temu


Kraków, Lesser Poland HEINEKEN Pełny etat

Join us at HEINEKEN Kraków (HEINEKEN Global Shared Services) and be part of our exceptional team of finance, accounting, data, and technology professionals dedicated to making a difference. We are here to impress the world with our skills, enthusiasm, and commitment to sustainability.

What you'll be doing:

  • Managing the Customer Ledger to ensure accuracy and meet collection goals
  • Collaborating with various teams to streamline collection processes and maintain high service standards
  • Handling customer interactions, resolving issues, and managing credit limits
  • Contributing to continuous improvement projects and staying updated on collection opportunities
  • Developing your skills in finance and business knowledge
  • Ensuring compliance with policies and suggesting enhancements
  • Documenting processes effectively

We're looking for someone with:

  • Fluency in English and at least a B2 level in German
  • Previous experience in Order to Cash/Customer Service
  • Excellent communication and problem-solving abilities
  • Familiarity with SAP and Excel
  • Capability to handle challenges and understand end-to-end Order to Cash processes
  • Strong business acumen and multinational environment experience


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