System Expert Production Platforms
4 tygodni temu
Req ID 66906 Częstochowa, Gliwice, Lodz, Wroclaw LP1, Bielsko-Biała, Warsaw, Poland
Position summary:The IT System Expert Production Platforms takes care of application architecture in a professional mode according to ITIL standard processes. This includes collaboration and consultancy of other IT departments and the business. Furthermore, the IT Expert will work in a hybrid environment with cloud and on-premise solutions.
In this role the IT Expert will be part of a global team but also the main responsible one for a defined range of applications. As a member of the global team the IT Expert is part of a follow the sun support for all applications and provides on-call duty service for a small number of business-critical applications.
Your tasks:
- Participate on technical projects to provide the application architecture design and launch support of regional & global applications, following the security regulations as well as the ZF given framework in a hybrid environment (Cloud & on-premise)
- Design and setup of adequate End to End monitoring solutions for the launched applications especially for the message bus systems installed globally.
- As part of the 3rd level support, lead and ensure root cause analysis of problems, performance and availability issues and initiate corrective actions and implementation of preventative measures
- Write standard operating procedures for extended support teams as well as end-user facing self-service support documents
- Intake of customer requests, consulting and developing of solutions based on the IT-Service-Operation framework
Your profile:
- Bachelor's Degree in Information Systems, Computer Science, Electronics or similar
- Minimum 5 years of experience in enterprise-level application administration and application infrastructure, as well as application hands-on experience in DevOps build and/or environment automation and monitoring
- Understanding of security best practices and standards around Application Infrastructure
- Hands-on experience with cloud provider like Azure or AWS
- Driven to automate environments and monitoring with common tools like Ansible, Terraform, Grafana, Prometheus or similar solutions
- Proven analytical abilities in addition to strong troubleshooting and diagnostic skills
- Good English language skills
- ITIL experience, related Information Systems certifications would be an advantage
- Willingness to travel
We offer:
- Working in a multidimensional environment with various stakeholders involved
- Cooperation with the general IT management
- Private medical care, MyBenefit platform, discounts package on goods and services
- Flexible working hours and very good working environment
- Remote job opportunity in Poland (within attending the office once a quarter) or hybrid model of work in our offices in Częstochowa, Gliwice and Wrocław.
Be part of our ZF team as System Expert Production Platforms and apply now
Contact
Sergii Polishchuk
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