Service Desk Agent with English and Italian
3 miesięcy temu
Service Desk Agent with English and Italian
Your responsibilities
- Providing IT support to end users located in various locations globally
- Analysing, troubleshooting and providing fixing solutions for application/OS problems
- Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Working on 8h shifts (in 7 am - 8 pm time window) from our office located in Wrocław (100% onsite), possibility of taking a shift during the weekends
Our requirements
- Deep experience in technical support
- English and Italian language min B2 level
- Good knowledge of a ticketing tool
- Team player attitude
- Willingness to work in shifts between 7 am - 8 pm from the office in Wrocław
- Organisational skills and the ability to set priorities effectively
- Quick and effective problem solving skills
- Previous work experience in helpdesk/service desk environment will be an asset
What we offer
- Buddy program
- Company events
- Flat hierarchies
- Food allowance
- International environment
- Job with purpose
- Modern and centrally located office
- Sport allowances
Aplikuj
-
Service Desk Agent with English and German
3 miesięcy temu
Wrocław, Polska Hemmersbach Pełny etatService Desk Agent with English and GermanYour responsibilities Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and...
-
Help Desk Specialist with Multilingual Support
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etatJob DescriptionWe are seeking a highly skilled Help Desk Specialist to join our team at Hemmersbach. As a Service Desk Agent, you will provide technical support to end users located globally, analyzing and troubleshooting application/OS problems, and monitoring ticket timelines (SLAs).Responsibilities:Provide IT support via phone, email, and chat to end...
-
Customer support representative Polish/English and German
4 miesięcy temu
Wrocław, Polska OVHcloud Pełny etatCustomer support representative Polish/English and German Within your #OneTeam - you will work in an IT company – a leading European cloud and hosting provider with a global presence - you will learn about our services - you will develop your soft skills - you will learn to look for and provide solutions to customers Your main responsibilities -...
-
Accountant with Italian
4 miesięcy temu
Wrocław, Polska Michael Page Pełny etatDaily cash allocating of payments according to established rules.Undertake collection activities to effectively collect receivables from customers (via phone and e-mail).Resolve unallocated payment items.Maintain finance part of customer master data.Raise customer complaints in a dedicated database.Take actions in release sales orders process.Manage and...
-
Technical Support Specialist
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etatAt Genpact, we're shaping the future by delivering outcomes that matter. Our 125,000+ people across 30+ countries are driven by curiosity, entrepreneurial spirit, and a passion for creating lasting value for clients.We invite applications for the role of Technical Remote Support Engineer –Domain Trainee – Italian- Hybrid WroclawJob Description:This is a...
-
Senior Statutory Accountant with Italian
7 miesięcy temu
Wrocław, Polska PLES DXC TECHNOLOGY POLSKA sp. z o.o. Pełny etatJob Description: Senior Statutory Accountant with English and Italian Job location: Remotely from Poland/Hybrid As a Senior Statutory Accountant, you will be a key member of the EMEA Statutory Team, preparing a set of financial statements in close collaboration with the country lead and strong engagement with tax teams, including collaboration...
-
Customer Service Agent
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Qatar Duty Free Pełny etatAs a Customer Service Agent with Qatar Airways, you will be part of our 5-star team in Wroclaw, Poland. This exciting opportunity requires relocation to Wroclaw, Poland.We are looking for Russian speakers to join our Customer Contact Centre as Agents. Your primary responsibility will be to provide excellent service to our customers through various...
-
Customer Service Associate with Romanian and English
1 tydzień temu
Wrocław, Polska 3400 Kyndryl Global Services Delivery Centre Polska Sp. z o.o Pełny etatWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Service Desk Specialist with German
5 miesięcy temu
Wrocław, Polska Deloitte Pełny etatDescription & Requirements Who we are looking for German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Join us if you have: Previous IT Customer Service experience; Good command of MS Office; Excellent communication skills; Attention to...
-
Service Desk Specialist with French
2 miesięcy temu
Wrocław, Polska Deloitte Pełny etatDescription & Requirements Who we are looking for French speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Join us if you have: Previous Customer Service experience; Good command of MS Office; Excellent communication skills; Attention to...
-
Accounts Payable Specialist with Italian
5 miesięcy temu
Wrocław, Polska PLES DXC TECHNOLOGY POLSKA sp. z o.o. Pełny etatJob Description: Why join DXC Technology? DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver...
-
CO Analyst
2 miesięcy temu
Wrocław, Polska 3M Pełny etatJob Description: Job Title: CO Analyst - Customer Issue Resolution with Italian and other European languages Job Description: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that...
-
Junior HR
5 miesięcy temu
Wrocław, Polska PLES DXC TECHNOLOGY POLSKA sp. z o.o. Pełny etatJob Description: DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70...
-
AML Specialist with German and English
3 tygodni temu
Wrocław, dolnośląskie, Polska zondacrypto Pełny etatAbout the Role:We are seeking a highly motivated AML Specialist to join our growing compliance team. In this role, you will play a crucial part in ensuring the security of our platform by conducting comprehensive video verification and onboarding of our Swiss clients. You will be responsible for implementing and maintaining our AML program, ensuring...
-
IT Service Desk Agent
7 miesięcy temu
Wrocław, Polska Schaeffler Pełny etatSchaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. ...
-
Automation and Commissioning Expert
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Hays Poland Pełny etat**Job Title:** Automation and Commissioning Expert**Location:** Wroclaw, PolandWe are seeking an experienced Automation Engineer to join our team as an Automation and Commissioning Expert. As a key member of our commissioning and service desk team, you will play a crucial role in ensuring the smooth operation of our packaging machines.**Job Description:As an...
-
Customer Service Agent
8 miesięcy temu
Wrocław, Polska DSV Pełny etatTime Type: Full TimePLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS YOUR TASKS Pricing for customers Verification and entering transport orders to the system Ongoing clients support, providing information Providing a high level of customer service quality Preparing reports for customers OUR EXPECTATIONS...
-
CO Analyst
2 tygodni temu
Wrocław, Polska 3M Pełny etatJob Description: The Impact You’ll Make in this Role As a CO Analyst - Billing with Italian you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here you will make an impact by: Monitor reports of deliveries and other documents to ensure they are billed to...
-
Wrocław, dolnośląskie, Polska TIMOCOM Sp. z o.o. Pełny etat#ChallengesNeedHeroes!In Customer Service, you will be the daily support for our customers across Europe. That's why we're looking for a person who can't imagine a day's work without contact with people and values good relationships (both with customers and the team). It is important to us that you, as a new TIMOs, identify with our values...
-
Order Management Coordinator with SAP Expertise
1 miesiąc temu
Wrocław, Województwo dolnośląskie, Polska OLYMPUS Business Services sp. z o.o. Pełny etatOrder Management Coordinator with SAP ExpertiseWe are looking for an experienced Order Management Specialist to join our team at OLYMPUS Business Services sp. z o.o.About the RoleThis is a fantastic opportunity to work in a hybrid environment, spending 40% of your time in the office and 60% working from home. As an Order Management Specialist, you will be...