Service Desk Agent with English and German
2 miesięcy temu
Service Desk Agent with English and German
Your responsibilities
- Providing IT support to end users located in various locations globally
- Analysing, troubleshooting and providing fixing solutions for application/OS problems
- Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Working on 8h shifts (in 7 am - 8 pm time window) from our office located in Wrocław (100% onsite), possibility of taking a shift during the weekends
Our requirements
- Experience in technical support
- English and German language min. B2 level
- Good knowledge of a ticketing tool
- Team player attitude
- Willingness to work in shifts between 7 am - 8 pm from the office in Wrocław
- Organisational skills and the ability to set priorities effectively
- Quick and effective problem solving skills
- Previous work experience in helpdesk/service desk environment will be an asset
What we offer
- Buddy program
- Company events
- Flat hierarchies
- Food allowance
- International environment
- Job with purpose
- Modern and centrally located office
- Sport allowances
Aplikuj
-
Service Desk Agent with English and Italian
2 miesięcy temu
Wrocław, Polska Hemmersbach Pełny etatService Desk Agent with English and ItalianYour responsibilities Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and...
-
Service Desk Agent
3 miesięcy temu
Wrocław, Polska INCAT Sp. z o.o. Pełny etatINCAT jesteśmy nowoczesną spółką, zapewniającą innowacyjne rozwiązania IT oraz szeroką gamę specjalistów w modelu outsourcingu usług. Stawiamy na nowoczesność dynamikę oraz trwałe, kompleksowo procesy biznesowe u naszych Klientów. Firmę tworzą doświadczeni specjaliści, charakteryzujemy się znajomością...
-
Customer support representative Polish/English and German
3 miesięcy temu
Wrocław, Polska OVHcloud Pełny etatCustomer support representative Polish/English and German Within your #OneTeam - you will work in an IT company – a leading European cloud and hosting provider with a global presence - you will learn about our services - you will develop your soft skills - you will learn to look for and provide solutions to customers Your main responsibilities -...
-
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatCompany OverviewWe are Aliaxis, a global leader in fluid management solutions for various applications worldwide. Our team of over 15,000 employees operates in more than 40 countries, driven by our "Growth with Purpose" strategy.Job DescriptionWe are seeking a talented Customer Service Specialist to join our EMEA Supply Chain team. The successful candidate...
-
Service Desk Specialist with German
4 miesięcy temu
Wrocław, Polska Deloitte Pełny etatDescription & Requirements Who we are looking for German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Join us if you have: Previous IT Customer Service experience; Good command of MS Office; Excellent communication skills; Attention to...
-
IT Service Desk Specialist
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatRole SummaryAs an IT Service Desk Specialist, you will operate as a key point of contact for the EMEA user community, providing highly positive outcomes through efficient IT Service Desk operations.What We OfferDynamic Work Environment: Contribute to a fresh, energetic team focused on redefining IT support in the EMEA region.Learning & Development: Enjoy...
-
IT Support Specialist
1 miesiąc temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatJob Title: EMEA IT Service Desk AgentAbout the RoleWe are seeking a highly skilled and motivated IT Service Desk Agent to join our EMEA team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our users across the region.Key ResponsibilitiesRespond to and resolve IT service desk...
-
Customer Service Representative with German C1 and English
1 miesiąc temu
Wrocław, Województwo dolnośląskie, Polska Cross Border Talents Pełny etatJoin Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional support to clients in the healthcare industry.Key Responsibilities:Engage with health advisory tasks,...
-
Wrocław, Województwo dolnośląskie, Polska OVHcloud Pełny etatAre you ready to take on a new challenge in customer support?As a Customer Support Representative for OVHcloudyou will be the first point of contact for customers from different countries worldwide.You will listen and empathize with customers, diagnose and fix their problems related to billing and administrative issues.Additionally, you will participate in...
-
EMEA IT Support Specialist
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatJob DescriptionAs an EMEA IT Service Desk Agent, you will be responsible for providing highly positive outcomes for the EMEA user community by operating as a Service Desk agent and completing all IT Service Desk operations.What We OfferDynamic Work Environment: Be part of a fresh, energetic team set to redefine IT support across the EMEA region.Learning &...
-
EMEA IT Support Professional
3 dni temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatAs an EMEA IT Support Professional at Aliaxis, you will play a crucial role in delivering exceptional customer service and technical support to our users across the region. Your primary responsibility will be to operate as a Service Desk agent and complete all IT Service Desk operations to achieve highly positive outcomes.We offer a competitive salary of...
-
Customer Service Representative with German Language Skills
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatWe're seeking a skilled Customer Services Representative to join our EMEA Supply Chain team at Aliaxis.The ideal candidate will have experience in customer services or order management and fluency in English and German.This role is a great opportunity to work with a global leader in fluid management solutions and contribute to our mission of bringing...
-
Customer Service Agent
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Qatar Duty Free Pełny etatCustomer Service OpportunityWe are seeking a skilled Customer Service Agent to join our team in Wroclaw, Poland.As a Customer Service Agent, you will provide excellent service to our customers through various communication channels, including telephone, email, and web chat.Key responsibilities include:Responding professionally to customer inquiries and...
-
Customer Service Representative with German Language Skills
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatWe're seeking a talented Customer Services Representative to join our EMEA Supply Chain team at Aliaxis.The ideal candidate will be an experienced professional in customer services or order management, fluent in English and German.Key responsibilities include customer and stakeholder handling, order management, data maintenance, receivables management, and...
-
EMEA IT Support Specialist
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatJob OverviewAs an EMEA IT Support Specialist, you will be responsible for providing exceptional service to our users across the EMEA region. Your primary goal will be to operate as a Service Desk agent and complete all IT Service Desk operations to achieve highly positive outcomes.Key ResponsibilitiesProvide timely and effective support to EMEA users via...
-
Customer Service Representative with German Language Skills
1 miesiąc temu
Wrocław, Województwo dolnośląskie, Polska Limango Pełny etatAbout the RoleWe are seeking a highly skilled Customer Service Specialist with excellent German language skills to join our team at Limango. As a key member of our customer support team, you will be responsible for providing top-notch customer service to our clients via email.Key ResponsibilitiesRespond to customer inquiries via email in a timely and...
-
IT Support Specialist
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatJob DescriptionAs an IT Support Specialist in the EMEA region, you will be responsible for providing highly positive outcomes for the user community by operating as a Service Desk agent and completing all IT Service Desk operations.What We OfferA dynamic work environment with a fresh and energetic team that is set to redefine IT support across the EMEA...
-
Specjalista Service Desk
1 miesiąc temu
Wrocław, Województwo dolnośląskie, Polska EMC Instytut Medyczny Pełny etatStanowisko: Specjalista Service DeskPentahospitals Polska, wiodąca grupa w branży medycznej, poszukuje innowacyjnej i energicznej osoby na stanowisko Specjalisty Service Desk.Odpowiedzialności:Przyjmowanie i rejestracja telefonicznych zgłoszeń od użytkowników w systemie.Bezpośrednie i zdalne wsparcie IT użytkowników w zakresie rozwiązywania...
-
IT Service Desk Agent
6 miesięcy temu
Wrocław, Polska Schaeffler Pełny etatSchaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. ...
-
Customer Service Representative with German Language Skills
1 miesiąc temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etatAbout AliaxisAliaxis is a global leader in high-quality fluid management solutions for use in building, infrastructure, industrial, and agricultural applications across the globe. Our mission is to bring solutions to the world's water challenges and accelerate the transition to clean energy.Job DescriptionWe are seeking a talented Customer Services...