Junior Operations Specialist in Customer Support

4 tygodni temu


Gdańsk, Polska AirHelp Services Poland Sp. z o.o. Pełny etat

Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

Junior Operations Specialist in Customer Support (French Speaker)


What you'll do:

  • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
  • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
  • Work alongside other departments to ensure a seamless customer experience

Ideally, you'll bring with you:

  • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
  • You’re eager to learn lots of new things, both about the airline industry and customer service
  • You genuinely enjoy helping people and are willing to go the extra mile for them
  • You know how to find the right balance between great communication and getting things done
  • You’re good at following procedures and have an eye for detail
  • You thrive in a fast-paced environment

Perks and benefits:

  • Internal training programs and knowledge-sharing events
  • Personalized progression plan
  • Mindfulness platform
  • Language classes
  • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
  • Health benefits
  • MacBook Air
  • Unlimited, free use of AirHelp's services
  • Work from anywhere for 4 weeks a year
  • Team days
  • Events and parties

  • What impact do you want to make?
  • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

Aplikuj

 



  • Gdańsk, Pomerania, Polska AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (Chinese)Department: Customer OperationsEmployment Type: Full TimeLocation: GdańskReporting To: Zuzanna SokolowskaDescriptionAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25...


  • Gdańsk, Pomerania, Polska AirHelp Services Poland Sp. z o.o. Pełny etat

    Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference to air travelers...


  • Gdańsk, Polska AirHelp Services Poland Sp. z o.o. Pełny etat

    Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a...


  • Gdańsk, Polska AirHelp Services Poland Sp. z o.o. Pełny etat

    Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a...


  • Gdańsk, Polska AirHelp Services Poland Sp. z o.o. Pełny etat

    Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a...


  • Gdańsk, Pomerania, Polska Inbank Polska Pełny etat

    Banking is moving out of banks and becoming a part of customers' daily digital lives. Inbank's financing solutions are embedded seamlessly into the shopping journey of 5,000+ retailers. This helps our merchant partners to grow their businesses while end customers get to benefit from a frictionless shopping experience wherever they are. With a focus on...


  • Gdańsk, Pomerania, Polska airSlate Pełny etat

    At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 1000+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn '. But even as we scale, team members remain our most valuable asset....

  • Customer Support Lead

    2 tygodni temu


    Gdańsk, Pomerania, Polska Airbus Pełny etat

    The jobholder, as Customer Support Lead, is part of Customer Experience NAVBLUE, Customer Support department. He is responsible for the support and services of Flight Operations Solutions delivered to the customers. The Flight Operations Solutions address Flight Ops, Ground Administration, and Flight Ops Monitoring applications. Responsibilities:...


  • Gdańsk, Polska Product Madness Sp. z o.o Pełny etat

    The Specialist, Service Operations - People & Culture (P&C) role is responsible for responding to complex employee inquiries, executing P&C transactions, and data reporting from Workday and other systems. The Specialist, Service Operations role will be responsible for fielding escalated requests, updating employee data, and assisting employees directly by...

  • Junior Accountant

    2 tygodni temu


    Gdańsk, Pomerania, Polska Arla Foods Pełny etat

    German Speaker with Finance background, Gdansk At Arla, we rely on a meticulous financial system to drive our business forward. We are currently looking for a Junior Accountant / Accountant with German who, fueled by passion and dedication, will contribute to the service and performance culture within our Source to Pay (S2P) team.About the JobOur Source to...

  • Junior Accountant

    4 tygodni temu


    Gdańsk, Pomerania, Polska Arla Foods Pełny etat

    German Speaker with Finance background, Gdansk At Arla, we rely on a meticulous financial system to drive our business forward. We are currently looking for a Junior Accountant / Accountant with German who, fueled by passion and dedication, will contribute to the service and performance culture within our Source to Pay (S2P) team.About the JobOur Source to...


  • Gdańsk, Pomerania, Polska Arla Global Shared Services Pełny etat

    Customer Service Specialist Jobs In Gdańsk | Arla Global Shared ServicesDepending on your profile, you will be doing some of this:Working with order handlingRegistering, tracking and resolving disputes and queries from customers over the phone and in writingCommunicating with colleagues from other areas in the organisation, such as local customer service...


  • Gdańsk, Pomerania, Polska Teamwork, Ltd. Pełny etat

    's mission is to make teams who deliver client work become efficient, organised, profitable and happy Our platform has revolutionised how companies manage their daily workflows for improved automation, productivity, and profitability. It acts as the 'one-stop-shop' project management solution enabling our customers to track, manage, and invoice their...


  • Gdańsk, Pomerania, Polska Cyclad Pełny etat

    IT Support Specialist with Finnish (junior) Published on: Project Information:Working model: hybridWorking hours: Monday-Friday (8 hours per day)Languages: English (B2) and Finnish(C1)Type of employment: long-term contract of employmentLevel: Junior/MidRemuneration: PLN gross (depending on the candidate's experience)Responsibilities:Answering phone calls,...

  • German Customer Support

    2 tygodni temu


    Gdańsk, Pomerania, Polska PTW Pełny etat

    Title: Customer Support Location: Remote Hours: Sunday - Thursday between 13:30 - 22:00 UK Hours, Friday and Saturday OFF.Familiarisation/Training: Fully PaidSalary: 7,401 PLN Gross Per MonthCandidates with a strong passion for games, customer service, technical support, languages, linguistics, translation, localization, Player Support, QA, LQA, or those...


  • Gdańsk, Pomerania, Polska ITDS Pełny etat

    Leverage your customer service experience and transition into an IFS Support SpecialistGdansk – based opportunity with hybrid work model (1 day in the office per week).As an IFS Support Specialist (ERP) you will be working for our client, a leading company in the field of network solutions. In this role, you will join the new team responsible for providing...


  • Gdańsk, Pomerania, Polska ARRISE powering Pragmatic Play Pełny etat

    About us:ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented...


  • Gdańsk, Polska Swarovski Pełny etat

    At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Junior Customer Service Specialist you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing...

  • Customer Service Specialist

    1 miesiąc temu


    Gdańsk, Pomerania, Polska Arla Foods Pełny etat

    Great news We are creating a brand new service organization with high ambitions, sparkling ideas and a strong dedication. We don't have everything ready yet and this is where you come into the picture: If you like a challenge and are motivated by making a difference, this could be just the opportunity you were looking for. We would love to welcome you....


  • Gdańsk, Pomerania, Polska Arla foods Pełny etat

    At Arla, we rely on a meticulous financial system to drive our business forward. We are currently looking for a Junior Accountant / Accountant with German who, fueled by passion and dedication, will contribute to the service and performance culture within our Source to Pay (S2P) team. About the Job Our Source to Pay (S2P) department ensures the smooth...