Relationship Associate

2 tygodni temu

Kraków, Lesser Poland CitiHandlowy Pełny etat

Relationship Associate


45_76315260272

Obowiązki

  • Support Relationship Managers in activities aimed at maximizing sales of the Bank's products and services, increasing account profitability, within the accepted risk
  • Maintain deep relationships with customers in accordance with individually adopted goals
  • Cooperation with Relationship Managers and Relationship Associates in customer service field
  • Ensuring high quality of banking services offered to customers
  • Cooperation with Analysts and Credit Officers in the implementation of credit tasks
  • Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs
  • Maintaining customer documentation with the utmost care and preparing appropriate reports in accordance with banking procedures
  • Sharing markets updates and information's about the competitors to the appropriate units
  • Keeping direct manager informed about customers' opinions and expectations
  • Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
  • Share with other team members the successes achieved, the method and methodology of their implementation, in order to exchange experiences and mutual development within the team
  • Stay up to date with the Bank's and competitors' products
  • Continuous improving of knowledge about the current financial and economic situation of clients, market trends and behavior of enterprises in the industrial sector

Wymagania

  • Min. 3 years of experience within commercial/corporate banking
  • Sound knowledge of commercial banking products and processes
  • Experience and knowledge of issues related to customer service
  • Basic knowledge of transactions, lending and FX operations
  • Sound knowledge of financial analysis
  • Knowledge of the industrial sector will be an asset
  • Ability to build long-lasting relationships
  • Organizational skills
  • Excellent interpersonal and communication skills (e.g. negotiation, consultative skills)
  • Ability to work effectively in team setting
  • Efficiency and focus towards achieving business and customer goals
  • Ability to work in a dynamic and changing work environment
  • Highly focused, able to rapidly identify key priorities and clearly communicate the priorities
  • Very good knowledge of MS-Office: Word, Excel and PowerPoint
  • Must be fluent in Polish and English
  • Bachelor's/University degree, Masters degree preferred

Oferujemy

  • Job contract and social benefits (private medical care, fitness card, life insurance, attractive pension programme, co-financing of cultural and entertainment events and more. Full list can be found here: www.karierawciti.pl under Benefits for you and Benefits for your loved ones sections)
  • Possibility to gain globally appreciated work experience
  • Friendly and supportive culture and team
  • Flexible and partly-remote working conditions

Źródło: Citi/Praca

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