IT Analyst for KYC applications support

3 tygodni temu

Gdańsk, Polska Nordea Bank Pełny etat

Job ID: 25573 

Would you like to join KYC Application Management Team? We are now looking for an IT Analyst to help us maintain KYC application within Nordea bank.


In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also one of the largest IT employers in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career. 

About this opportunity

Welcome to the KYC Application Management team. We add value by supporting KYC applications portfolio. As the Senior IT Analyst, you’ll play a valuable role in providing technical expertise to KYC applications.

What you’ll be doing:

Design and implement automation features for more efficient and secure application portfolio management Ensure all security aspects are in place and aligned with Nordea processes Prepare and maintain technical documentation about all services and environments which are in scope of Application Support team  Provide technical expertise on complex technical issues and also guide team members in solving technical problems and issues Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimised and secured Be proactive and engaged in every initiative related to KYC technical domain Make recommendations for technology infrastructure, software and equipment Be main point of contact for KYC System Team for all technical aspects Be point of contact for Test Team to provide potential inputs for the design and construction of test cases and scenarios related both non-functional and functional requirements. Drive and coordinate maintenance activities such as: software upgrade, licence renewals, hardware ordering and decommissioning, patching and vulnerability process, etc. Maintain system availability and sufficient level of IT support


You’ll join a KYC Application Management Team consisting of 9 team members. The role is based in Gdańsk; Gdynia; Warszawa; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you are/have:

A strong technical and leadership background Creative and innovative with strong problem-solving skills Experience working international and with multicultural awareness Direct focus toward customers Drive to achieve goals Eager to learn and follow new technologies 3+ years’ experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfilment) 3+ years’ experience managing ITIL Service transition processes (inc. change management) Understand the concept of continuous integration and deployment pipelines (Bamboo, Jenkins, Ninjago) Focus on continues improvement of service provided by the team Competency to understand architecture and IT solution design documents


Your experience and background: 

Relevant university degree (IT, Engineering, data science, mathematics, or similar) Excellent communication skills with very good level of English Good organisational skills 2+ years’ experience working with DevOps model and SAFe methods (SAFe certificate is a plus)  Data Base extensive knowledge (MS SQL, Oracle, DB2) Expert in monitoring tools like Splunk, AppDynamics and Grafana Practical experience in configuration management: Ansible Practical experience with Docker/ ESP/ Kubernetes containers KYC business process and banking domain experience 2+ years KYC Nordea solution and data flow as an advantage Experience in Windows and Linux server administration and you possess basic scripting skills (PowerShell, Python, Bash) Familiar with office project tools like Jira and Confluence 


If this sounds like you, get in touch

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