Manager, Know Your Customer

4 miesięcy temu


Gdańsk, Polska Thomson Reuters Pełny etat

Join the Thomson Reuters enterprise Risk Management function, part of Risk & Compliance to help strengthen the control landscape and support the establishment of new, and delivery of existing core processes designed to evaluate and manage risks associated with external business relationships.

Help build, deploy and operate a TR customer compliance (KYC) capability, focusing on identifying risks associated with selling products and provisioning access to TR content and intellectual property.

About the Role :

Work closely with members of the broader organization , including Risk & Compliance, Product, Sales and other business functions, to further strengthen the Firm's risk management practices and  drive risk management framework adoption .

Support the development and delivery of the enterprise-wide Know Your Customer (KYC) program  and the associated projects.

Design, implement and improve relevant processes i.e., customer screening , operationalizing new organizational capabilities and tooling.

Support third party risk management activities , connecting the dots to gain efficiency across adjacent processes.

Further  mature risk reporting  to ensure visibility and adequate treatment for  the relevant identified issues .

Build and maintain a common  KYC body of knowledge  covering Standard Operating Procedures, as well as training materials for new joiners and impacted business stakeholders.

About you: 

You're naturally  curious , eager to learn and grow. You’re comfortable with ambiguity and strive for excellence.

You understand compliance, sales processes, customer screening and KYC processes.

You speak  fluent English  and communicate effectively and efficiently.

You have more than  7 years of relevant work experience , preferably in a regulated industry, and ideally, 3+ years in a management role leading service delivery and a team of contributors.

You are  fluent in Microsoft Office  and understand data visualization principles, ideally, you're  versed with PowerBI .

Risk Management  is your forte and you're comfortable working with  GRC tooling  and processes.

You have  experience with sales, sourcing, procurement, contract management  and relevant processes in a global entity.

Ideally, you have  hands-on experience  in the design and operationalization of  KYC controls in a regulated market .

#LI-AK2

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: 

Hybrid Work Model : We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing : Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on .


  • Analyst, Know Your Customer

    4 miesięcy temu


    Gdańsk, Polska Thomson Reuters Pełny etat

    Join the Thomson Reuters enterprise Risk Management function, part of Risk & Compliance to help strengthen the control landscape and support the establishment of new, and delivery of existing core processes designed to evaluate and manage risks associated with external business relationships. Help build, deploy and operate a TR customer compliance (KYC)...


  • Gdańsk, Pomerania, Polska Arla foods Pełny etat

    About the JobWe are seeking an experienced and skilled Senior Operations Manager to lead our Customer Service team in the Global Shared Services division of Arla Foods. As a key member of the Customer Operations leadership team, you will be responsible for driving the day-to-day operations of the team, ensuring high-quality customer service, and...


  • Gdańsk, Pomerania, Polska H&M Group Pełny etat

    Store Manager Job DescriptionWe are seeking a highly skilled and experienced Store Manager to lead our retail team at H&M Group. As a Store Manager, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high-performing store environment.Key Responsibilities:Lead and motivate a team of sales assistants...

  • Store Manager 40h

    3 tygodni temu


    Gdańsk, Pomerania, Polska H&M Group Pełny etat

    About UsCOS is a fashion brand for women and men rooted in contemporary culture. We're part of the H&M Group, a global leader in fashion with a presence in 74 markets.Job DescriptionWe're looking for a Store Manager to lead our team and drive sales performance. As a Store Manager, you'll be responsible for:Offering customers a high level of service through...


  • Gdańsk, Polska Arla foods Pełny etat

    About the job Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You will take responsibility to deliver on our targets and KPIs....


  • Gdańsk, Pomerania, Polska Groupe SII Pełny etat

    Unlock Your Potential as an Associate Business ManagerWe're seeking a highly motivated and results-driven Associate Business Manager to join our dynamic sales team at Groupe SII. As a key player in expanding our business with companies from the Nordic countries, you'll have the opportunity to develop your skills and expertise in a fast-paced environment.Your...


  • Gdańsk, Pomerania, Polska Groupe SII Pełny etat

    Business Development Manager - SalesforceAs a key member of our Sii Competence Centers, the Business Development Manager plays a crucial role in driving sales growth and expanding our customer base.Your Responsibilities:Identify and pursue new business opportunities in Polish and international marketsDevelop and maintain a profitable client portfolioPromote...


  • Gdańsk, Polska Arla foods Pełny etat

    About the job Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You will take responsibility to deliver on our targets and KPIs....


  • Gdańsk, Pomerania, Polska Arla foods Pełny etat

    Make a Real ImpactWe are seeking a highly motivated and proactive individual to join our team as a Customer Service Specialist with English. As a key member of our Global Shared Services team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Work closely with our order handling team to...


  • Gdańsk, Pomerania, Polska Arla foods Pełny etat

    About the JobWe are seeking a highly skilled Customer Service Representative to join our team at Arla Foods. As a key member of our Global Shared Services team, you will be responsible for providing exceptional customer service to our clients across the globe.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional...


  • Gdańsk, Pomerania, Polska Groupe SII Pełny etat

    Business Development Manager - SalesforceAs a key member of our Sii Competence Centers, the Business Development Manager plays a crucial role in creating and closing sales processes effectively.We are seeking a highly motivated and experienced sales professional to join our Salesforce Competence Center, a team of over 100 Salesforce enthusiasts. You will...

  • Regional Manager

    3 tygodni temu


    Gdańsk, pomorskie, Trójmiasto, Polska Societe Generale Branch in Poland Pełny etat

    Regional ManagerMiejsce pracy: GdańskYour responsibilitiesMaintaining and developing co-operation with bank corporate customers with the aim of establishing business relations with top managers of the client.Strengthening the relation with key persons in companies and local authorities and presenting them to the Bank's management.Active participation in...


  • Gdańsk, Pomerania, Polska Groupe SII Pełny etat

    Unlock Your Potential as a Business Development ManagerAre you a sales enthusiast with a passion for building lasting relationships? Do you thrive in fast-paced environments and enjoy forging connections? We're seeking a driven Business Development Manager to join our dynamic team at Groupe Sii, a leading IT outsourcing company.Your Key...


  • Gdańsk, Pomerania, Polska Arla foods Pełny etat

    About the JobWe are seeking a highly skilled and experienced Customer Operations Team Lead to join our team at Arla Foods. As a key member of our Customer Service leadership team, you will be responsible for leading a team responsible for day-to-day order management, dispute and query handling, reporting, and proactive communication with our customers.As a...


  • Gdańsk, Pomerania, Polska InterKadra Sp. z o.o. Pełny etat

    Customer Experience SpecialistInterKadra Sp. z o.o. is a trusted temporary employment agency and personal consulting company with 17 years of experience on the market. We offer work tailored to your qualifications and needs. Our company is registered under number 3372 in the National Register of Employment Agencies.We are currently recruiting for our...


  • Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleAs a Senior UX Project Manager at Thomson Reuters, you will be a key member of our team, responsible for driving the success of our UX projects. With a strong background in UX project management, you will collaborate with cross-functional teams to ensure the delivery of high-quality projects that meet our customer needs.Key...


  • Gdańsk, Pomerania, Polska InterKadra Sp. z o.o. Pełny etat

    Customer Experience SpecialistInterKadra Sp. z o.o. is a trusted recruitment agency with 17 years of experience on the market. We offer work tailored to your qualifications and needs. Our company is registered in the National Register of Employment Agencies under number 3372.We are currently recruiting for the following position:Customer Experience...

  • Store Manager 40 hours

    2 tygodni temu


    Gdańsk, Pomerania, Polska H&M Group Pełny etat

    Company DescriptionCOS is more than just a clothing brand, it's a vision for the future of fashion. We're dedicated to transforming the industry and creating a community that's inclusive and inspiring.As a Store Manager at COS, you'll play a key role in leading our team and driving sales growth. You'll be responsible for:Providing exceptional customer...


  • Gdańsk, Pomerania, Polska InterKadra Sp. z o.o. Pełny etat

    InterKadra Sp. z o.o. is a trusted agency with 17 years of experience on the market. We offer work tailored to your qualifications and needs. Our company number is 3372 in the National Register of Employment Agencies.We are currently recruiting for the following position: Customer Experience Specialist Key responsibilities:Manage software licenses, financial...


  • Gdańsk, Pomerania, Polska InterKadra Sp. z o.o. Pełny etat

    InterKadra Sp. z o.o. is a trusted temporary employment agency and personal consulting firm with 17 years of experience on the market. We offer work tailored to your qualifications and needs. We are number 3372 in the National Register of Employment Agencies.We are currently recruiting for our client's position: Customer Experience Specialist...