Senior Reporting
3 dni temu
We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right.
Change is everywhere at Convatec. It’s transforming our business and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better.
Join us on our journey to #ForeverCaring as a Senior Reporting & Analysis Specialist and you’ll do the same.
About the role:
This is critical role within the Poland Team with responsibility to be the owner and expert in External and Internal Data and Systems efficiency withinMS Dynamicsand Power BI reporting. You will have the ability to connect data sources and use your analytical skills to assist with any changing reporting needs of the business. You will work closely to support the Commercial business partners, Enablement and Data and Insights teams in line with a strong
Teams culture in delivering to the rest of the business.
Your Key duties and responsibilities:
Monitoring and managingdata qualityto ensure thatcustomer data(, Accounts, Contacts, Relationships, Addresses are free from duplication
Quality checking of all new Accounts and Contacts created within a week
Perform analysis and test on the CRM and Power BI to verify overalldata qualityis maintained, identify potential issues and propose, and support implementation of solutions both process and technical to improvedata quality
Define processes for carrying outdata qualitymonitoring on the CRM system ensuring that all areas are covered
Validate any new SFE CRM users as part of the onboarding process
Understand and supportSegmentationand Targeting for the business
Deactivate any CRM accounts for leavers (and reallocate resources as required), as part of the offboarding process
Contribute to training material and creation of technical documentation and SOPs
Ensure territories reflect any ownership changes
Respond to queries relating toCRM data managementand quality
Setdata retentionpolicies and archive data as and when relevant in line with existing Convatec policy
Ensure compliance to the Convatec Data Privacy Policy
Liaise with data vendors/ suppliers regarding any feedback or data issues and requests
Understand all data dependencies within the CRM system and advise on the impact of any changes
Champion the appropriate use ofCRM dataand fields
Work with the Commercial Business Partners and Data and Insights sub team to support any changes to the Insights reporting
Ensure the CRM is ready for new launches
Develop dashboards
Understand theCRM reportingthat is in Power BI
PerformUAT Testingas required
Other – Ad hoc per business needs
About you:
Curious Self Starter exuding enthusiasm, flexibility, and self-motivation to achieve goals
Team player that collaborates and encourages others towards shared goals
Great communicator, this role will require communicating with technical and non-technical groups verbally and in writing
Being Analytical, always remember the outcome of what you and how it impacts what the business is trying to achieve
Eye for accuracy and detail with a proven ability to identify the source of an issue or an Insight that provides information for decision making.
Competencies required:
Bias for action and problem solving
Strong desire to build on Commercial Acumen to support the business
Key requirements
Education/ Qualifications:
Business School graduate, Master’s degree or equivalent
High proficiency and experience with Analytics,SQL, Power BI, Advanced Excel,QlikView, Tableau
Experience withMS Dynamicsor another CRM desirable
Awareness of commondata qualityissues and ways to resolve them
Knowledge of a sales cycle within the Healthcare environment
Principal Contacts:
Internal: Business Unit Directors, Sales Teams, Key Account Managers, Global SFE Team
External: Data provider
Travel Requirements
Small amount of travel for business meetings
Our transformation will change your career. For good. You’llbe pushed to think bigger and aim for excellence. Your ideas will be heard, andyou’llbe supported to bring them to life.There’llbe challenges.Butstretch yourself and embrace the opportunities, and you could make your biggest impact yet. This is stepping outside of your comfort zone. This is workthat’llmove you.
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
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