Aktualne oferty pracy związane z Technical Support Application Analyst - Łódź - WomenTech Network

  • Application Support Analyst

    4 miesięcy temu

    Łódź, Polska Barry Callebaut Pełny etat

    Key responsibilities: Problem Resolution: Analyzing and resolving issues related to SAP applications, SAP modules, and integrated systems. This may involve troubleshooting technical problems, identifying root causes, and implementing effective solutions. Solving the assigned tickets as independently as possible, seeking support from the Senior...

  • Application Manager/Business Analyst

    4 miesięcy temu

    Łódź, Polska Nordea Bank Pełny etat

    Job ID: 24702  We are looking for an Application Manager/Business Analyst, to join ‘Manage TM Applications’ (Manage Transaction Monitoring Applications). The successful candidate will support us in further development and maintenance of FinCrime applications as well as ensure their compliance with business objectives and regulatory requirements....

  • Senior Master Data Migration

    4 miesięcy temu

    Łódź, Polska Barry Callebaut Pełny etat

    Key responsibilities: Application Management Technical setup and capabilities of application. Technical development and changes. Creating and maintaining technical documentation (specification where applicable). Application development unit testing and system integration testing. Technical impact assessment in case of application incident. ...

  • Application Control Specialist

    3 miesięcy temu

    Łódź, Polska emagine Consulting Pełny etat

    PROJECT INFORMATION: Industry: Banking Location: Gdansk / Gdynia / Warsaw / Lodz Project language: English and Polish Rate: Up to PLN/H net + vat (b2b) RESPONSIBILITIES: Implementation and configuration of the Application Control solution (control of what can be run by users), based on the analysis of the software installed on...

  • Technical Support Consultant with French

    2 tygodni temu

    Łódź, Polska Philips Pełny etat

    JOB DESCRIPTION Job Title Technical Support Consultant with French Job Description As a Technical Support Consultant , will be responsible for supporting Sleep- Respiratory Care Software activity in UKI & France. On a daily basis you will manage different projects for our business customers regarding software malfunctions and user-experience...

  • Sales & Application Engineer - Turbo Compressors

    3 miesięcy temu

    Łódź, Polska Siemens Energy Pełny etat

    Sales & Application Engineer - Turbo Compressors About the Role Location Poland Lodzkie Lodz Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Sp. z Organization Transformation of Industry Business Unit Compression Full / Part time Full-time Experience Level Mid-level Professional A Snapshot of Your Day As a Sales &...

  • Supply Chain Finance Analyst

    1 miesiąc temu

    Łódź, Polska McCormick Pełny etat

    Supply Chain Finance Analyst Łódź, Lodzkie, PL, 90-032 Supply Chain Finance Analyst Lodz, Poland Position Overview The Supply Chain Finance Analyst collaborates with Finance Business Partners to produce forward-looking supply chain analyses that inform decision-making and effectively communicate current results. Reporting directly to...

  • Supply Chain Finance Analyst

    1 miesiąc temu

    Łódź, Polska McCormick & Company Pełny etat

      Supply Chain Finance Analyst Lodz, Poland Position Overview The Supply Chain Finance Analyst collaborates with Finance Business Partners to produce forward-looking supply chain analyses that inform decision-making and effectively communicate current results. Reporting directly to the EMEA COGS Reporting and Analysis Director, the analyst...

  • Supply Chain Finance Analyst

    1 miesiąc temu

    Łódź, Polska McCormick & Company, Inc. Pełny etat

      Supply Chain Finance Analyst Lodz, Poland Position Overview The Supply Chain Finance Analyst collaborates with Finance Business Partners to produce forward-looking supply chain analyses that inform decision-making and effectively communicate current results. Reporting directly to the EMEA COGS Reporting and Analysis Director, the...

  • Supply Chain Finance Analyst

    1 miesiąc temu

    Łódź, Polska McCormick & Company Pełny etat

     Supply Chain Finance AnalystLodz, PolandPosition OverviewThe Supply Chain Finance Analyst collaborates with Finance Business Partners to produce forward-looking supply chain analyses that inform decision-making and effectively communicate current results. Reporting directly to the EMEA COGS Reporting and Analysis Director, the analyst focuses on developing...

  • Business Analyst

    2 tygodni temu

    Łódź, Polska Droids On Roids Pełny etat

    Join Droids On Roids and help international clients and products achieve their goals! We are looking for a Business Analyst who will ensure that the product has well-defined goals and metrics aligned with the product strategy. If you know how to translate business needs into technical specifications, being a great part of the product Team at the same...

  • Application Operations Engineer

    4 miesięcy temu

    Łódź, Polska Commerzbank AG Poland Pełny etat

    Join our team as a Application Operations Engineer ! In your role as Application Engineer, you will be a member of an international team who are developing, maintaining and operating a new application around individual payments transactions. You will be responsible for understanding applications, data flows and their business purpose to integrate new...

  • Business Application Manager

    1 miesiąc temu

    Łódź, Polska Nordea Bank Pełny etat

    Job ID: 23159  We are now looking for a Business Application Manager (GFCP Senior Expert) to join KYC Application Management Team within Group Fiancial Crime Prevention. The successful candidate will support us in further development and maintenance of FinCrime applications as well as ensure their compliance with business objectives and regulatory...

  • Enabling & Support Specialist

    4 dni temu

    Łódź, Polska Bosch Pełny etat

    Job Description The Enabling & Support Specialist plays a critical role in the training, enabling, and supporting PSMs (product, service, and solution manager). This position is key in ensuring that the application is used effectively across the organization, providing a vital link between PSMs, development team, and the tool's functionality. ...

  • Enabling & Support Specialist

    4 dni temu

    Łódź, Polska Bosch Group Pełny etat

    Job DescriptionThe Enabling & Support Specialist plays a critical role in the training, enabling, and supporting PSMs (product, service, and solution manager). This position is key in ensuring that the application is used effectively across the organization, providing a vital link between PSMs, development team, and the tool's...

  • Application Operations Engineer API

    2 miesięcy temu

    Łódź, Polska Commerzbank AG Poland Pełny etat

    Join our team as a Application Operations Engineer API ! In your role as Application Engineer, you will be a member of an international team who are developing, maintaining and operating a new application around individual payments transactions using API and Cloud services. You will be responsible for understanding applications, data flows and their...

  • Sales Operation Analyst

    3 dni temu

    Łódź, Polska Egnyte Poland Pełny etat

    ABOUT EGNYTEEgnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and...

  • SAP Business Process Expert Analyst

    4 miesięcy temu

    Łódź, Polska HITACHI ENERGY POLAND SP. Z O.O. Pełny etat

    Description : At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be...

  • Customer Data Technical Architect

    4 miesięcy temu

    Łódź, Polska HARMAN International Pełny etat

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the...

  • Business Analyst

    2 miesięcy temu

    Łódź, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...

Technical Support Application Analyst

4 miesięcy temu

Łódź, Polska WomenTech Network Pełny etat
Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer flexible work arrangements?The Application Analyst provides technical support aligned with a specific product vertical to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills. On a daily basis, the Application Analyst creates, resolves, and maintains tickets, while working within their product vertical to resolve issues and escalate tickets to other teams and verticals. It is essential that the Application Analyst maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements. You will inform management of important issues regarding personnel, performance, client perception, and project statuses, and work with colleagues to ensure quality service. This role will report to the Manager of Customer Support. The working hours are based on fixed shifts (including nights, weekends, and public holidays).

Your Role in Action: Technical Skills/Responsibilities

Use SQL applications and tools to run basic SQL queries Respond to client questions, problems, and work requests on a daily basis Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers Partner with senior level team members as needed to troubleshoot and resolve customer incidents Have or develop the experience to capably perform the Application Analyst position responsibilities

Policy and Procedure Skills

Follow appropriate procedures for creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data Monitor assigned open tickets, contact customers, and update tickets on a timely basis Provide responsive support to clients during normal shift hours, when scheduled for early and late shifts, and as identified for on-call or as requested by management. Early/Late shifts and on-call could be required of the qualified Application Analyst staff Complete all daily tasks and projects Track time daily

Expectations of the Role

Provide excellent customer service using the communication methods designated by Relativity Is flexible to work rotational shifts (including nights, weekends, and public holidays), where shifts rotate or change according to a set schedule published in advance Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries Meet identified goals regarding customer service tech support metrics Commitment to and consistent demonstration of core company values

Your Skills

Customer support experience Client-focused and ability to understand expectations Direct experience supporting clients as a primary contact or lead using phone and email Experience troubleshooting complex issues SQL and Windows platform experience Travel 10% of the time

Compensation

Compensation Relativity is committed to competitive, fair and equitable compensation practices This position is eligible for total compensation which includes a competitive base salary, annual performance bonus target of 10%, and long-term incentives. The expected salary range for this role is between 82 000 and 122 000 PLN gross/year (Employment Contract). The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. #LI-Remote #LI-PK4 Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health plansFlexible work arrangementsTwo, week-long company breaks per yearUnlimited time offEquity programTraining investment program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.