IT HR Application Junior Specialist

1 miesiąc temu

Rzeszów, Polska Deloitte Pełny etat

Description

& Requirements Who we are looking for Ability to thoroughly investigate situations or issues to get appropriate information for effective problem resolution. Willingness to learn new systems, processes, and use of appropriate technologies. Client-centric attitude and experience is necessary to fulfill our OneIT standards. Strong oral and written communication skills in English. Solid soft skills and cross-team collaboration skills.  Nice to have: General knowledge of the following areas will be a great asset: ERP systems or applications in areas of HR, CRM, or Finance – an experience in Avature application is considered a significant advantage.  Earlier experience in an IT support role that includes ticket tracking, customer support, etc. OR background in Talent Acquisition with technical & process oriented mindset. Proven experience with leading complex tasks and small projects. Your future role Support Avature application based on the ticketing solution that sets the priorities. Interact with Internal customers from across the region who raise tickets to get clarity and analyze support requirements, reach out to senior consultants and other knowledgeable resources within the organization, and document the resolutions. Operating technical processes related to daily/weekly/monthly/annual checks and procedures. Acting on various cross-systems interfaces to ensure data quality.  Create, update, and maintain general documentation and knowledge base articles for various topics and system modules.  Technical configuration and maintenance. Reporting, data analysis.  What we offer Stable job in a multinational company based on an employment contract; Working in a flexible hybrid model - partially from home and the office; Additional 2 paid days off and 2 days for charity activities; Private medical care program, life, and travel insurance; Access to various forms of recreational and social activities (MyBenefit, Multisport, bike rental, sports teams); Onboarding plan from the first day of work and the Buddy Program - support from a dedicated coworker; Friendly organizational culture (integration events, well-being and diversity & inclusion programs); Wide development opportunities (individual career path, training in soft and technical skills, access to modern training platforms, including Udemy for Business, LinkedIn Learning).

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