Customer Service Specialist with German and English
1 miesiąc temu
For one of our clients - an international production company - we are looking for a candidate for the position of a Customer Service Specialist with German and English.
Key responsibilities:
- Place customers' sales orders in a timely fashion and before the order cut-off.
- Receive and handle complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization's products.
- Handle all levels of complexity in orders.
- Build customer relationships and serve as a liaison between sales personnel and customers to clarify orders, provide technical guidance, and facilitate recurring or new orders.
- Assist with reviewing and coordinating customer service activities.
Requirements:
- Knowledge of German on at least B2 level.
- Knowledge of English at B2 level.
- 1-3 years of progressive customer service experience.
- High customer focus.
- Pro-active working style and support of the overall team.
- Solution-focused and positive mindset.
Benefits:
- Full-time employment contract.
- Hybrid model of work.
- Group Accident & Life Insurance.
- Additional private healthcare.
- Different sport packages.
- Sodexo Lunch Pass Card.
By applying to this job posting, published as part of the cooperation between Grafton Recruitment Sp. z o.o. and Grafton Recruitment Services sp. z o.o. (previously: Kelly Services Poland sp. z o.o.), you agree to the processing of your personal data contained in the recruitment application, for the purpose of conducting recruitment for the position indicated in the job posting.
We inform you that the internal procedure for reporting violations of the law and taking subsequent actions (Procedure for reporting whistleblowers) is available on the website at the following address: https://pl.grafton.com/pl/o-nas/sygnalisci You can report in the manner provided for in the Procedure for reporting whistleblowers at the following address: https://gigroupholding.vco.ey.com/
For more information on the processing of your personal data, please visit: https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych
Grafton Recruitment Sp. z o.o. is an Employment Agency No. 20329
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