Product Manager

1 miesiąc temu

Warsaw, Polska EcoVadis Pełny etat
Job Description

EcoVadis is the world leader in Sustainability Ratings. With 1,200 enterprise customers, 120,000 rated customers and 1.7M+ screened companies for risk, we are on a mission to guide all companies towards a sustainable world. EcoVadis Product and Solutions team, led by our Chief Solutions Officer, is responsible for overseeing the product strategy and prioritization, solution roadmap, and cross-company coordination to drive commercial success of named products and add-ons.

 

Within the Product and Solutions department, the Platform team is responsible for the development and growth of the platform that underpins our product ecosystem. We are looking for a dynamic Product Manager of pricing and billing, reporting to the Group Product Manager, Platform. The Product Manager of pricing and billing will enable customers subscribing to various EcoVadis products to select and manage their subscriptions and pay via integrated solutions like Stripe and Alipay.

 

As Product Manager of pricing and billing, you will support the named solutions offered by EcoVadis (Ratings, Carbon Action Manager, EcoVadis Academy) in offering subscription and payment options for companies reporting data into our network. Rated companies can choose different levels of subscription depending on their needs, company size, location, and structure and they should be able to manage this and understand their options in a central and seamless experience. Since we rate over 130,000 companies in over 180 countries, supporting payment options and currencies at a global scale is critical to EcoVadis’ success.

 

We are looking for someone with experience in product management of subscription management or the order-to-cash process. This person is responsible for the customer experience of subscription management and improving operational efficiency for our support, billing & collections and accounting teams to enable scale. Successful candidates will have a strong foundation in Product Management, the ability to lead discovery and manage vendor relationships, and a track record of tackling complex problems.

In this role you will:

  • Own the opportunity and solution discovery for subscription and billing across EcoVadis solutions

  • Participate in the selection, integration, and relationship management of third-party company payment vendors

  • Partner with our Finance team on payment strategy and pain points and our colleagues in Product management to deliver the ideal subscription management journey

  • Participate in overall product strategy, including researching and developing requirements for existing products;

  • Elicit business requirements for current and future product functionalities by participating in user research supported by direct contact with users;

  • Work closely with customers and stakeholders and cross-functional teams;

  • Work closely with developing team: Designers, Engineers, SME;

  • Partner with our business intelligence team to develop appropriate internal / customer reporting and integrate product data to inform decision-making;

  • As a high-growth business, you may contribute to other projects as the need arises.


Qualifications

  • Minimum 8+ years of Product Management experience at a software company or product related environment (analyst/marketing/PO)

  • Experience with B2B subscription management and OTC

  • Experience with payments & payment processors (Stripe, Alipay, merchants of record) especially in an international context and infrastructure (Salesforce)

  • You are familiar with Agile methodologies and have an understanding of modern web/SaaS technologies and systems;

  • You are culturally sensitive and able to communicate effectively across cross functional and multi-region teams 

  • You have proven experience in working with various stakeholders in the business including design and technical teams;

  • Culturally sensitive and able to manage cross-functional initiatives across geographies and working styles 

  • You are analytically minded to provide rounded assessment of product performance including commercial metrics 

  • You show curiosity and possesses an appreciation for thinking outside the box;

  • You have experience and passion for designing an engaging user experience;

  • English at full professional proficiency level - additional languages a plus



Additional Information

Location: Warsaw Hybrid
Start date: ASAP
Contract of Employment

Benefits:

  • Support with all the necessary office and IT equipment
  • Optional (fully covered or co-financed) health care and life insurance
  • Multisport card and wellness allowance
  • Multicafeteria Lunch card
  • Annual performance bonus
  • Flexible working hours
  • Hybrid model (4times per month in the office)
  • Remote work from abroad policy (up to 3 months per year) 
  • Internet and electricity bill allowance
  • CSR activities
  • Modern, pet-friendly office in the city center (next to Rondo ONZ)
  • Community service day when volunteering

Please, share with us your English CV and we can guarantee a response to every application. A new job with purpose awaits you

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).
 

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