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Credit and Collection Service Delivery Manager

2 miesięcy temu

Warsaw, Polska Boston Scientific Pełny etat

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Credit and Collection Service Delivery Manager

 

 

About the role:

We are seeking an experienced Credit and Collection Manager to join our dynamic Invoice to Cash team for the EMEA region. The successful candidate will have a minimum of 5 years of experience in credit and collections management, and will be responsible for a growing team of 10 professionals both on-site and remotely. This role includes managing collections across various countries and factoring support management.

Joining our team means becoming part of our GBS Invoice to Cash department, which encompasses Credit and Collections, Cash Application, and Disputes teams, forming a large, collaborative group of 40 professionals.

 

Your responsibilities include:

  • Manage and lead a growing team of 10 credit and collection professionals, both on-site and remotely, ensuring high performance and engagement.
  • Oversee credit and collection activities across multiple countries in the EMEA region
  • Develop and implement effective credit and collection strategies to optimize cash flow, minimize overdue receivables and bad debt
  • Month-end supporting activities in accordance with SOX requirements
  • Audit supporting activities
  • Factoring expertise and partnership
  • Monitor team performance, providing coaching and development opportunities to ensure continuous improvement.
  • Improving and standardizing credit management processes by using lean approach & automation
  • Collaborate closely with the Invoice to Cash team, which includes over 40 professionals in credit & collection, cash application, and disputes resolution.
  • Communicate effectively with internal and external stakeholders to resolve issues and maintain positive relationships.
  • Ensure compliance with company policies, legal requirements, and industry standards.

 


Required qualifications:

  • Bachelor’s degree in accounting of economics 
  • Experience 5+ years in collection (any other experience in MedTech companies is a plus). Experience in general accounting or customer service will also be evaluated.
  • Factoring experience
  • Experience 5+ years in management including remote management
  • Fluent in English – another European language would be appreciated
  • Strong knowledge of SAP and collection systems like Getpaid.
  • Good command of Excel & MS Office
  • Familiarity with AI tools such as Copilot, Power BI, and Power Platform
  • Hands on and proactive
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in a multicultural and diverse environment.

 

What We Can Offer To You:

  • Working in an international environment 
  • A team-oriented company culture
  • Excellent training/development programs
  • Company with a purposeful mission
  • Hybrid working mode
  • Private health care in Lux Med (VIP package)
  • Multisport card/Sport and Culture Card
  • Lunch card
  • Life insurance
  • Languages courses
  • Employee Assistance Program
  • Employee Stock Purchase Plan - ESPP
  • Internal events & charity actions

Boston Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

 

Requisition ID: 586884

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you