Salesforce Consultant

3 tygodni temu


Warsaw, Polska Michael Page Pełny etat

1st Level Support

  • Take over the Salesforce 1st level support in combination and collaboration with Global IT Servicedesk for the brand-new Salesforce application which is still in his global roll out (for already rolled out countries)
  • Administer Data andOrgs, Manage Services,Authorizations
    • Update User Profiles, Settings
    • Create Update Service Resources and Service Territory Members
    • Assign Skills to Service Resources
    • Add/ update Users to relevant Chatter Groups, Queues, Account Teams
    • Bulk assignment of records

2nd Level Support

  • Deliver 2nd Level Support if needed for ticketing and support cases as well as service request resolution
  • Administer Data and Orgs, Manage Services, Authorizations
100% remote|B2B contract
  • Skills and experience - the skill level would be at least a few years experiences with salesforce
  • The candidate should be able to provide 1st and 2nd Level Support
  • Fluent English is required
  • B2B Contract
  • 100% remote work


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