Senior Salesforce Administrator

3 tygodni temu

Warsaw, Polska 1dea Pełny etat

For one of our key Clients we're looking for a specialist for the position of:

Senior Salesforce Administrator

 

Terms of engagement:
 Area: Media / Entertainment
Localisation: 100% remoteStart: ASAP (max 3 month notice period)
Salary rate (determined individually): 145 - 160 PLN net + VAT / hTerms: B2B (outsourcing via 1dea), full-time, long-term 

Recruitment process (100% remotely):

  • Phone "hello" interview with 1dea recruitment consultant (~10 min)
  • Technical and business conversation with our Client (approx. 1,5 hour)
  • Decision to cooperate

We offer:

  • A transparent model of long-term cooperation (B2B contract for an indefinite period)
  • Stable and safe involvement in a company with a solid market position
  • Modern equipment provided by the company, along with software and configuration
  • Flexible working hours
  • Possibility to work remotely 100% of the time
  • Professional advice and career support by a team of experienced specialists
  • A mature and sustainable design ecosystem
  • Good atmosphere in the team - values such as camaraderie, openness, respect, mutual help and support in development are important to us
  • We try to work in the spirit of Agile, which we understand as: continuous improvement, effective cooperation and the use of an empirical approach during the development of manufactured products
  • We support a culture of creativity - each team member has the opportunity to propose their own ideas or solutions - you will always be listened to and your suggestions will be taken into account

Scope of duties:

  • You'll diagnose, resolve, and identify the root cause of user-reported issues within Salesforce
  • Work with other teams to ensure incidents are properly routed for advanced analysis or integration troubleshooting
  • You'll fulfill user requests and follow established procedures to maintain a healthy Salesforce environment
  • Contribute to improving documentation by refining existing resources and creating new technical support articles

Requirements:

  • Strong professional experience in Salesforce Admin role (4+ Years)
  • Understanding of core Salesforce products (Sales Cloud, Experience Cloud, Data Cloud)
  • Familiarity with IT Service Management (ITSM) processes and tools
  • While not explicitly stated, strong learning agility is implied to navigate the Salesforce ecosystem effectively
  • English B2+ level (for collaborating with external application partners)

Nice to have:

  • Salesforce Administrator certification is a plus

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