![VikingCloud](https://media.trabajo.org/img/noimg.jpg)
Support Analyst, Bilingual English&Spanish
1 miesiąc temu
Description
Support Analyst, Bilingual English& Spanish
Location:Warsaw, Poznan, Poland
We are currently recruiting passionate, motivated, and enthusiastic English and French- speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels.
About VikingCloud
VikingCloud provides end-to-end security and compliance solutions to businesses throughout the world, offering the latest in cloud-based solutions to secure networks and maintain compliance. Almost 5 million businesses use its award-winning platform, and the company maintains partnerships with many of the world’s leading acquirers and payment service providers. VikingCloud also works with the world’s largest brands helping them proactively mitigate evolving cyber threats and business risk. VikingCloud’s Asgard Platform processes billions of security events daily, providing real-time intelligence access to an organization’s cyber risk landscape. Headquartered in Dublin, Ireland, with operations in the United States, Australia, India, Philippines, Poland, Sweden, South Africaand the United Kingdom, VikingCloud has clients in more than 100 countries and a global team of more than 1,000 people globally.
This position
The Compliance Support Team provides world class customer service for all of their clients. To adhere to this commitment, we deliver prompt and courteous responses along with detailed customer support that is easily digestible to solve customer issues on the first contact. The Compliance Support Team’s in-depth PCI knowledge blended with customer-first and empathetic approach, ensures customer expectations are exceeded on every interaction.
About PCI Compliance Processing:Whether you have a large corporation that spans the globe or a small company that serves your local community, maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is a must for all merchants who accept credit cards.
Cyber criminals are targeting payment card information because it's a high value target, so the PCI DSS was put in place to help reduce risk to your business and protect the customers you serve. Just as you lock the doors of your business each night to protect your physical assets, you need to lock the doors to your company's network to protect your digital assets.
Responsibilities
Responding to all customer service requirements, agreed with telephone service To aim to resolve all queries on a first call resolution basisCustomers Engagement and Experience
Ability to interact with customers on a personal level Communicate clearly and effectively during all calls Provide exceptional customer experiences at every customer touchpoint
Qualifications
You have a great level of Englishand French (minimum B2/C1)as well as minimum secondary education Excellent communication skills in English inthe bothverbal and written forms Preferably some previous experience in customer service – ideally in a contactcenteror perhaps in retail either would be great Ability to work flexible shifts whilst displaying impeccable schedule adherence A team player with a positive outlook and a passion for customer service Strong attention to detail and the ability to multi-task Excellent computing skills Strong decision-making and problem-solving skills Interest in Cyber Security and IT fields is a plusWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state or local protected class.
-
Support Analyst, Bilingual English& French
1 miesiąc temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst, Bilingual English& French Location:Warsaw, Poznan, Poland We are currently recruiting passionate, motivated, and enthusiastic English and French- speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud ...
-
Support Analyst, Bilingual English& French
4 tygodni temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst, Bilingual English& French Location:Warsaw, Poznan, Poland We are currently recruiting passionate, motivated, and enthusiastic English and French- speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud ...
-
PCI Support Analyst with Spanish
2 tygodni temu
Warsaw, Polska VikingCloud Pełny etatDescription PCI Support Analyst with Spanish Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English and Spanish- speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud...
-
Customer Service Support with Spanish and English
4 tygodni temu
Warsaw, Polska LeasingTeam Group Pełny etatLeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...
-
Customer Service Support with Spanish and English
2 miesięcy temu
Warsaw, Polska LeasingTeam Group Pełny etatLeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...
-
PCI Support Analyst
4 dni temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides end-to-end security...
-
AR Analyst
4 tygodni temu
Warsaw, Polska MMC Corporate Pełny etatMMC is seeking candidates for the following position based in the Warsaw office:AR Analyst (Cash Application) with SpanishWhat can you expect?This role is within the Accounts Receivable (AR) function, with extensive offshore support. You will be a part of energetic and still growing team within MMC's Financial Hub which is a part of the wider finance...
-
AR Analyst
4 tygodni temu
Warsaw, Polska MMC Corporate Pełny etatMMC is seeking candidates for the following position based in the Warsaw office:AR Analyst (Cash Application) with SpanishWhat can you expect?This role is within the Accounts Receivable (AR) function, with extensive offshore support. You will be a part of energetic and still growing team within MMC's Financial Hub which is a part of the wider finance...
-
eMerchandising Specialist with English and Spanish
4 tygodni temu
Warsaw, Polska Publicis Le Pont Pełny etatJob Description What would you be responsible for? Verification, delivery and execution of product content across countries and eRetailers; Verification of the eRetailers for the content implementation quality; Analysis of the eRetailer capabilities to win the best possible position for brands and products; Supporting audits of the position of...
-
PCI Support Analyst
4 dni temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English & Polish Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English & Polish-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides...
-
Senior Invoice to Cash Analyst with Spanish
4 tygodni temu
Warsaw, Polska Stryker Pełny etatWhy finance at Stryker?Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...
-
Senior Invoice to Cash Analyst with Spanish
4 tygodni temu
Warsaw, Polska Stryker Pełny etatWhy finance at Stryker?Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...
-
Junior AR Analyst with Spanish
4 dni temu
Warsaw, Polska MMC Corporate Pełny etatMMC is seeking candidates for the following position:Junior AR Analyst with Spanish (Accounting Adventure internship)Join our unique program crafted exclusively for graduates and final year students and embark on your professional journey at Marsh McLennan, the worldâs leading professional services firm in the areas of risk, strategy and people.At the...
-
Customer Service Professional with Spanish and English
1 miesiąc temu
Warsaw, Polska Foundever™ Pełny etatAbout Us 🚀 Join our team at Foundever! 🚀 Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! 🌟 Customer...
-
User Support Associate Bilingual
1 miesiąc temu
Warsaw, Polska TikTok Pełny etatAbout the team : Our User Support Team is responsible for providing timely, high quality support to the TikTok community. Be it a forgotten account login credential or a technical issue, we provide friendly, on-brand resolutions 7 days/week. The Associate will play a direct role in helping to establish TikTok as our users’ favorite daily experience by...
-
User Support Associate Bilingual
1 miesiąc temu
Warsaw, Polska TikTok Pełny etatAbout the team : Our User Support Team is responsible for providing timely, high quality support to the TikTok community. Be it a forgotten account login credential or a technical issue, we provide friendly, on-brand resolutions 7 days/week. The Associate will play a direct role in helping to establish TikTok as our users’ favorite daily experience by...
-
Support Analyst
3 tygodni temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English -speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides end-to-end...
-
System Support Analyst @
2 tygodni temu
Warsaw, Polska FIS Technology Services (Poland) Sp. z o.o. Pełny etatWe are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities.If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?About the role:We are looking for...
-
eMerchandising Specialist with English and Spanish
4 tygodni temu
Warsaw, Polska Publicis Le Pont Pełny etatJob DescriptionWhat would you be responsible for?Verification, delivery and execution of product content across countries and eRetailers;Verification of the eRetailers for the content implementation quality;Analysis of the eRetailer capabilities to win the best possible position for brands and products;Supporting audits of the position of brands and...
-
eMerchandising Specialist with English and Spanish
4 tygodni temu
Warsaw, Polska Publicis Le Pont Pełny etatJob DescriptionWhat would you be responsible for?Verification, delivery and execution of product content across countries and eRetailers;Verification of the eRetailers for the content implementation quality;Analysis of the eRetailer capabilities to win the best possible position for brands and products;Supporting audits of the position of brands and...