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Customer Service Professional with English

4 miesięcy temu

Gdańsk, Polska Foundever Pełny etat

Customer Service Professional with English

Req ID#: 384874

Gdansk, Poland, PL

Job Description:

About us

Join our team at Foundever  

Customer Service Specialist with English  

Location: Gdansk

Your daily tasks:

✅ Providing the highest level of customer service (Chat/E-mail/Phone);

✅ Answering incoming calls and meeting targets set by the customer and management;

✅ Following company policies and procedures, ensuring quality;

✅ Performing daily tasks in an efficient and timely manner;

✅ Achieving quality goals for calls and customer satisfaction.

What do we expect from you?

Language: Proficiency in English (C1);

Experience: Cool if you have experience in sales;

Technology: Knowledge of MS Office and developed computer skills;

Personality: Motivated and enthusiastic. 

Advantages will be:

Ability to prioritize and plan;

Independence AND ability to work with minimal supervision;

Ability to solve problems;

Attention to detail;

Sales skills;

Soft skills.

Working conditions:

Type of contract you choose yourself (freelance contract for students or employment contract);

Basic salary + bonuses;

Work in our new office in Gdansk

What else should you know?

Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

We offer private Medicover insurance;

Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

Professional development through training and cross-location cooperation at the international level. 

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 


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