Business Process Architect

1 miesiąc temu

Warsaw, Polska Worldline Pełny etat

The Opportunity

For the Business Process Architecture team, we are looking for a team member who is designing new target operating models, streamlining and reengineering business processes for the introduction of new products and support to change management. A close cooperation with projects managers, product manager and operational experts in defining, maintaining and optimizing Customer Services processes. This role allows you to establish a broad, international network within Worldline, gather insights about the different market offering and shape the future of Worldline as leading Payment Provider.

The main focus for this Business Process Architect will be the Estey project, making CAWL (Joint Venture between Worldline and Crédit Agricole) a success.

Day-to-Day Responsibilities 

Ensure the end-to-end processes are in place and adapt where applicable. Clarify the operational aspects in close collaboration with IT architects and operational experts Design and document the target business process in standardized format (including BPMN flow diagrams) Develop the target operating model Close collaboration with the Training and Quality team in order to further strengthen the Operational Excellence Consult project and product manager as well as Functional Domain owners in designing, optimizing and documenting of Customer Services related processes and procedures Initiation and coordination of process improvements and harmonization throughout the global organization of MS Customer Services Representation of MS Customer Services in the strategic programs Estey (CAWL, JV between Worldline and Crédit Agricole) with regard to process design, harmonization and organization Ad hoc analyses, reporting, support and/or lead of improvement measures on behalf of Line, Program or Project Management Local point of contact towards stakeholders such as the Fraud team

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

Knowledge of Business Process Methodology Knowledge on the products and tools used within WL Red such as Sage, SCS and iPASS Experience in defining/maintaining processes, ideally in the context of the COO department High attention to detail and accuracy Proactive, self-starter attitude Full working proficiency in English, nice to have French. Ability to facilitate workshops and present outcome to a senior audience 3 to 5 years of experience in the same or similar function Pro-active team player with perseverance in achieving goals Ready to take ownership of tasks, manage them to their completion, and deliver under tight timelines with a high degree of accuracy Strong communication skills and ability to work in an international context Strong analytical, conceptual and presentation skills  Experience in Lean Six Sigma is an advantage

Perks & Benefit


At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Private Medical Care.
• Life insurance.
• Lunch and Travel reimbursement.
• Attractive bonuses.

  • Business Architect

    1 miesiąc temu

    Warsaw, Polska emagine Consulting Pełny etat

    Industry : Banking Rate : up to net/h Location : Warsaw/Gdańsk/Gdynia/Łódź (hybrid - 1 day per week) Start : ASAP Contract : B2B Profile : - Have great analytical skills, IT and business understanding - Can work both independently and as a part of a team environment - Are proactive, detail-oriented and quality-driven - Have very good...

  • Salesforce Architect

    1 tydzień temu

    Warsaw, Polska Oviva Pełny etat

    Why Oviva ? To build a healthier future for all, our mission is to provide the most accessible and effective care to people living with weight-related conditions. By blending behaviour change therapy with our unique technology and an incredible team of passionate employees, we are creating affordable and accessible app-based healthcare programs to tackle...

  • Application Solution Architect

    1 miesiąc temu

    Warsaw, Polska Avanade Poland Sp. z o.o. Pełny etat

    technologies-expected : Microsoft Azure .NET technologies-optional : DevOps CI/CD practices AWS Java about-project : The Technology, Avanade X, and Advisory Business Groups (BG) are Avanade’s growth engines responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Technology is...

  • P2P Solution Architect

    1 miesiąc temu

    Warsaw, Polska emagine Consulting Pełny etat

    Industry : e-commerce/manufacturing Location:  % remote Project language : English Recruitment process:  1-2 interviews Business trips:  1-3 times a year We’re looking for P2P Solution Architect (Basware) Job Description: As a P2P Solution Architect, you will be responsible for designing and implementing end-to-end...

  • Salesforce Architect

    3 dni temu

    Warsaw, Polska Oviva Pełny etat

    Why Oviva ?  ð©¹ð To build a healthier future for all, our mission is to provide the most accessible and effective care to people living with weight-related conditions. By blending behaviour change therapy with our unique technology and an incredible team of passionate employees, we are creating affordable and accessible app-based healthcare programs...

  • Data Architect Technical

    1 tydzień temu

    Warsaw, Polska Customertimes Pełny etat

    We are looking for an experienced, dedicated, and well-organized Data Architect Technical join one of our teams at Customertimes! Qualifications Main Qualifications 5+ years of experience as Data Architect or Data Lead/Manager (or comparable roles) Databricks deep knowledge Azure Cloud hands-on experience (ADLS Gen2, Azure Data Factory, etc ..) Data...

  • Business Process Manager CEE

    7 dni temu

    Warsaw, Polska Publicis Le Pont Pełny etat

    Job Description Publicis Le Pont is looking for an experienced Business Process Manager to join the global team who will lead Process Design for recent Groupe client wins, as well as support some of the Group’s strategic digital transformation projects and New Business opportunities, from a process perspective. As a process expert, you will: Run...

  • Application Solution Architect @ Avanade Poland

    6 dni temu

    Warsaw, Polska Avanade Poland Pełny etat

    The Technology, Avanade X, and Advisory Business Groups (BG) are Avanade’s growth engines responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Technology is the largest business group within Avanade and what our clients, Accenture, and Microsoft seek from us the most. Each...

  • Data Architect

    3 dni temu

    Warsaw, Polska TechTorch Pełny etat

    TechTorch is a pioneer among service companies in the way it conducts projects in the area of digital transformation. Through an implementation process supported by an AI-powered platform and a global team of world-class managers and technology experts, TechTorch has enabled dozens of private equity sector companies to accelerate the realization of business...

  • Data Architect

    2 tygodni temu

    Warsaw, Polska TechTorch Pełny etat

    TechTorch is a pioneer among service companies in the way it conducts projects in the area of digital transformation. Through an implementation process supported by an AI-powered platform and a global team of world-class managers and technology experts, TechTorch has enabled dozens of private equity sector companies to accelerate the realization of business...

  • Business Process Manager CEE

    1 miesiąc temu

    Warsaw, Polska Publicis Le Pont Pełny etat

    Job DescriptionPublicis Le Pont is looking for an experienced Business Process Manager to join the global team  who will lead Process Design for recent Groupe client wins, as well as support some of the Group’s strategic digital transformation projects and New Business opportunities, from a process perspective.As a process expert, you will:Run and lead...

  • SAP Solution Architect

    3 dni temu

    Warsaw, Polska HCLTech Pełny etat

    Strong hands-on experience in any one of the SAP core modules e.g FICO, P2P, O2C, SCM, Technical streams (5 yrs), Delivery Management experience in SAP implementation projects (5 to 7 yrs.) in customer-facing roles, knowledge of S/4HANA, SAP RISE and BTP platform Drive the solution strategy by working with account team/sales/partners and shape the deals in...

  • Solution Architect

    1 miesiąc temu

    Warsaw, Polska Roche Pełny etat

    The Position The position We are looking for a Solution Architect to join one of our teams in the Roche Informatics division. In Roche Informatics, we focus on delivering technology that evolves the practice of medicine and helps patients live better lives. As a Solution Architect, you will be accountable for the architecture of the Business...

  • Senior Data Architect

    3 tygodni temu

    Warsaw, Polska VOLKSWAGEN FINANCIAL SERVICES POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    Senior Data Architect (IT focus)Miejsce pracy: Warszawa Technologie, których używamy Wymagane OracleSAP HANAETLInformatica PowerCenterSAP BWO projekcie Join our newly created European Data & Analytics HUB This strategic initiative is created to enable the change of Volkswagen Financial Services (VWFS) to a data-driven company. Our goal is to empower all...

  • GBS Business Process Analyst

    1 miesiąc temu

    Warsaw, Polska Boston Scientific Pełny etat

    About the role: As a GBS Business Process Analyst, you’ll focus on analyzing, making recommendations, and helping implement business processes that support the Global Business Services (GBS) organization. Collaborating closely with various stakeholders across functions and regions, you'll identify areas for process improvement, standardization, and...

  • Senior Solution Architect

    1 miesiąc temu

    Warsaw, Polska Blue Yonder Pełny etat

    Overview Senior Solution Architect takes ownership of a solution within an implementation project and architects software solutions that solve the customer’s business problem and generate maximum value for the customer. The role holder may work on multiple programs/projects simultaneously within one industry, and/or may work on multiple applications...

  • Data Architect

    3 dni temu

    Warsaw, Polska N-iX Pełny etat

    N-iX is on the lookout for a Data Architect! Welcome bonus: $4000 Join the team shaping the future of school transportation technology for our client, a leading provider in North America. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined, and delivers reliable, quality services for 1,100...

  • Senior Data Architect

    3 tygodni temu

    Warsaw, Polska VOLKSWAGEN FINANCIAL SERVICES POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    Wymagane, Oracle, SAP HANA, ETL, Informatica PowerCenter, SAP BWO projekcie, Join our newly created European Data & Analytics HUB This strategic initiative is created to enable the change of Volkswagen Financial Services (VWFS) to a data-driven company. Our goal is to empower all VWFS business units to use data effectively, efficiently and compliantly in...

  • Senior Data Architect

    3 tygodni temu

    Warsaw, Polska VOLKSWAGEN FINANCIAL SERVICES POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    technologies-expected :OracleSAP HANAETLInformatica PowerCenterSAP BWabout-project :Join our newly created European Data & Analytics HUB This strategic initiative is created to enable the change of Volkswagen Financial Services (VWFS) to a data-driven company. Our goal is to empower all VWFS business units to use data effectively, efficiently and compliantly...

  • GBS Business Process Analyst

    1 miesiąc temu

    Warsaw, Polska Boston Scientific Pełny etat

    Additional Locations:  N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the...