Junior Networking Device Specialist

1 miesiąc temu


Szczecin, Polska Job Squad Pełny etat

Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.

The Role

You will be responsible for :

  • Handling customer calls/mails/chats and technical support
  • Work in Salesforce (logging calls and answering emails)
  • Independent research of information on various platforms
  • Preparing escalations according to established procedures
  • Following Netgear rules and procedures
  • Communicating with customers in a friendly and professional manner
  • Participation in trainings and performing trainings/tests on the LMS platform
  • Supporting the OMS platform
  • Working with higher levers of support and reporting known issues
  • Solving problems with difficult customers

Ideal Profile

  • Knowledge of German at the level of min. C1
  • English B2
  • Smooth computer operation
  • Pro-customer attitude
  • Highly developed sales competences
  • No experience required, willing to do sales

What's on Offer?

  • Development opportunities
  • Support with relocation.
  • Private medical care, insurance
  • MyBenefit discounts
  • 1 month fully paid training


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