Highly Skilled IT Support Specialist with German

3 dni temu


Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

Job Description

We are seeking a highly skilled IT support specialist to join our team. As a key member of our service desk, you will be responsible for providing technical support to address complex and difficult service issues.

Key Responsibilities:

  • Receive and analyze incident / service requests from call acceptance and/or level 1 agents and from atomized incidents
  • Provide technical support to address more complex / difficult service issues
  • Perform technical analysis of specific incidents and service requests, including check of ticket history
  • Leverage the corporate knowledge base, log files and journal data to analyze failures and guide customers through incident resolution steps, including through remote access of the customer environment
  • When remote resolution is unsuccessful, provide information, including spare part recommendations, to assist field service technicians with onsite service provision
  • Gather recurring / systemic failure information and develop reports for management
  • Provide hardware and software training and advice for less experienced team members

Requirements:

  • Proficient command of German (at min. C1 level)
  • English language skills at min. B2 level
  • Strong IT, networking/server, Firewalls and virtual machines related background
  • Knowledge of customer service principles and best practices
  • PC literacy, especially usage of Microsoft Office package
  • Willingness to work in shifts

What We Offer:

  • Certified trainings - technical training as well as soft skill training help you to build your personal value and capabilities
  • Various options of development- your career path can grow vertically and horizontally
  • Being part of a multicultural team- opportunity to explore different cultures and thinking might help you to bring new ideas and be more understanding/open-minded in your life
  • Possibility to use foreign languages- we speak in foreign languages on daily basis so we are continuously developing our communication competencies
  • Teamworking and supportive atmosphere in our teams- our senior colleagues are happy to share their knowhow, also our juniors are willing to provide their added value for the team
  • Life insurance (Allianz)
  • Private medical care (Allianz)
  • Sport card (Multisport) - you can enjoy wide range of sport activities on daily basis
  • 26 days of holiday for all employees- we appreciate loyalty of our long-term employees but we also believe everybody deserves time to recharge no matter how long you've been with us
  • Employee referral programme- bonus for recommending suitable profile

Based on industry standards, the estimated salary for this position is around $60,000-$80,000 per year, depending on location and experience.



  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Job DescriptionWe are seeking a highly skilled Senior IT Support Specialist with German Expertise to join our team at Diebold Nixdorf.This is a fantastic opportunity for an experienced professional to take their career to the next level, working in a dynamic and multicultural environment.About the RoleAs a Senior IT Support Specialist, you will be...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    As a Technical Support Specialist with Diebold Nixdorf, you will be responsible for providing proactive user helpdesk services to inbound customer service requests. With a strong background in IT, networking, and virtual machines, you will diagnose and resolve hardware and software issues, perform software distribution, and create and update tickets to...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Job Title: Customer Service SpecialistWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Diebold Nixdorf. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.Key...


  • Szczecin, West Pomerania, Polska Huuuge Games Pełny etat

    About Huuuge GamesHuuuge Games is a dynamic and innovative company that creates engaging gaming experiences. We're looking for an Administrative Support Specialist to join our team in Szczecin, Poland.SalaryThe estimated salary for this role is 40,000 - 60,000 PLN per year, depending on experience.Job DescriptionWe are seeking an organized and...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    About the RoleWe are seeking a Customer Service Expert with excellent communication skills to join our team. This is a fantastic opportunity for someone who wants to develop their career in customer service and work with a leading company.Key ResponsibilitiesProvide top-notch support to customers through various channels, including phone, email, and...


  • Szczecin, West Pomerania, Polska Huuuge Games Pełny etat

    About Huuuge GamesWe are a dynamic and fast-paced company looking for an experienced Office Coordinator to join our team.Salary: We offer a competitive salary of approximately $40,000 per year, depending on experience.Job DescriptionThe ideal candidate will have a proven track record in office management or administration, preferably in a fast-paced...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    About UsDiebold Nixdorf is a leading technology company that provides innovative solutions for various industries. We are committed to delivering exceptional customer service and experience.Job DescriptionWe are seeking a Customer Service Representative with proficient German language skills to join our team. As a key member of our customer support team, you...


  • Szczecin, West Pomerania, Polska Flex Wind Poland Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a highly skilled Wind Turbine Repair Specialist to join our team at Flex Wind Poland Sp. z o.o.OverviewThe successful candidate will be responsible for performing mechanical repairs and replacements of wind turbine bearings, including disassembly, inspection, and installation of new components.ResponsibilitiesTurbine...

  • F&A Process Specialist

    2 miesięcy temu


    Szczecin, West Pomerania, Polska METRO LOGISTICS Pełny etat

    About This PositionWe are seeking a highly skilled F&A Process Consultant to join our team at METRO Global Solution Center.Your Key ResponsibilitiesAct as a consultant for given AR processes, including Bank Processing and AR Subledger Closing, this includes posting & uploading of bank statements, Autobank and EBS processing, Subledger AR vs GL reconciliation...


  • Szczecin, West Pomerania, Polska Coloplast Business Centre Pełny etat

    Coloplast Business Centre is a global hub for financial operations, orders administration, HR, IT, Legal support, marketing & data analysis activities.About the roleWe are seeking an experienced Low-Code Automation Specialist to join our team. The ideal candidate will have a strong background in Microsoft Power Platform or similar low-code/no-code...


  • Szczecin, West Pomerania, Polska Coloplast Business Centre Pełny etat

    Coloplast Business Centre is a global leader in developing innovative products and services that make life easier for people with medical conditions. As IT Global Delivery Manager, you will play a key role in coordinating activities and communications between our Global IT Operations and Support Teams and country IT responsible teams.


  • Szczecin, West Pomerania, Polska Flex Wind Poland Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a skilled Wind Turbine Maintenance Specialist to join our team in Poland.Company OverviewFlex Wind Poland Sp. z o.o. is a leading provider of wind turbine maintenance services in the European market.Salary and BenefitsThe successful candidate can expect a competitive salary of approximately €60,000 - €80,000 per year,...


  • Szczecin, West Pomerania, Polska Sii Sp. Z O.o. Pełny etat

    Sii Sp. Z O.o., a renowned IT operations competence center with over 500 specialists, is seeking an experienced Directory Administrator to join their team. With a revenue of PLN 2.1 billion and no debts since 2006, the company offers a stable work environment.The successful candidate will be responsible for administering and supporting Active Directory,...


  • Szczecin, West Pomerania, Polska Flex Wind Poland Sp. z o.o. Pełny etat

    Job Title: Wind Turbine Service Engineer About the Job:We are seeking a highly skilled Wind Turbine Service Engineer to join our team in Poland. As a Wind Turbine Service Engineer, you will be responsible for providing technical support and maintenance services to wind turbines across the region. About You:To be successful in this role, you should have a...


  • Szczecin, West Pomerania, Polska Eryk Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a highly skilled and experienced Relationships Manager to join our team at Eryk Sp. z o.o. in Szczecin.Job OverviewThis exciting opportunity involves managing and maintaining positive business and customer relationships, ensuring that our clients receive exceptional service and support.Responsibilities:Establish and maintain...

  • Logistics Specialist

    1 miesiąc temu


    Szczecin, West Pomerania, Polska TE Connectivity Pełny etat

    Job OverviewWe are seeking an experienced Import and Export Specialist to join our team at TE Connectivity.About the RoleThis is a challenging position that requires strong analytical skills, attention to detail, and excellent communication abilities. The successful candidate will be responsible for coordinating and consolidating domestic and international...


  • Szczecin, West Pomerania, Polska Coloplast Pełny etat

    Job Description:We are seeking an experienced Senior Finance Operations Manager to join our team at Coloplast. This role is responsible for driving finance process improvements across departments, locations, and business areas. The successful candidate will have a strong background in finance and procurement processes, with experience working with KPIs and...


  • Szczecin, West Pomerania, Polska TeamQuest Sp. z o.o. Pełny etat

    Job Title: Strategic Business Development ManagerWe are seeking a highly skilled and experienced Key Account Manager to join our team at TeamQuest Sp. z o.o.About Us:Our company, established in 2007, specializes in logistics services with a strong focus on air freight, sea freight, and road freight forwarding. We offer comprehensive solutions for oversized...


  • Szczecin, West Pomerania, Polska TE Connectivity Pełny etat

    Job SummaryWe are seeking a highly skilled Regional Logistics Operations Manager to oversee the management and optimization of all inbound raw material and outbound finished goods transportation, warehousing operations, and offsite storage solutions for the EMEA region in TE Energy BU.Responsibilities:Oversee local logistics teams, managing dispatch,...

  • Office Team Manager

    3 dni temu


    Szczecin, West Pomerania, Polska Huuuge Games Pełny etat

    Job Description: We are seeking a skilled Office Team Manager to join our team at Huuuge Games. This is a unique opportunity to work in a fast-paced environment, where you will be responsible for managing day-to-day office operations and providing administrative support.The successful candidate will have proven experience in an office management or...