Customer Service Specialist with German

2 dni temu


Kraków, Polska Randstad Polska Pełny etat

Do you speak German at a communicative level? English is also not a problem for you?

Are you not afraid of challenges and would like to develop in the area of ​​customer service? Apply and let us get to know you

what we offer

  • full remote work 
  • private medical care, life insurance, stock purchase, sports cards
  • annual bonus
  • employment under an employment contract,
  • flexible working hours - you start between 7 a.m. and 10 a.m. (Monday-Friday)
  • work in an international environment
  • professional development opportunities

your tasks

  • handling approximately 30-50 customer inquiries per day in German (telephone and e-mail)
  • acceptance and processing transactions in SAP
  • order status monitoring
  • interface with other departments to resolve problems related to order to cash cycle
  • achieve target goals for daily deadlines and monthly order quality

what we expect

  • fluent in German and English (min. B2)
  • high school diploma
  • previous experience in customer service (min. 6 months)
  • knowledge of MS Office
  • strong customer orientation
  • effective business writing in a professional and friendly approach
  • good problem-solving and decision-making abilities
  • knowledge of SAP is nice to have

 

Employment agency entry number 47

this job offer is intended for people over 18 years of age



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