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Ryanair Customer Support with English
1 miesiąc temu
As a result, Concentrix Poland is opening new opportunities for candidates who want to provide services to Ryanair
We are a professional team working as an airline customer support.
Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by our qualified staff.
Join us and work as:
Ryanair Customer Support in English
Responsibilities:
- assisting passengers, supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights
- handling complaints
Requirements:
- Knowledge of English on communicative level (min. B2)
- Ability to operate Windows operating system and MS Office package
- Communication skills and attitude towards working with people
- High personal culture and customer orientation
- Commitment and motivation to work - together we can achieve more
- Availability to work from the office (Szczecin, Posejdon)
We offer:
- modern workplace in the heart of Szczecin
- guaranteed hourly rate based on a civil contract
- fully paid training prior direct contact with the customers
- flexible working days and hours (you can choose the working days and hours you want to work between Monday - Sunday 9:00 a.m. and 10:00 p.m.)
- substantive support of the leader at each stage of cooperation
- coaching to improve qualifications
- possibility of promotion in the company structure
Location:
Poland, Szczecin
Language Requirements:
Time Type:
Full time
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